SurveyMonkey is the world’s most popular platform for surveys and forms, built
for business—loved by users. We combine powerful capabilities with intuitive
design, effectively serving every use case, from customer experience to employee
engagement, market research to payment and registration forms. With built-in
research expertise and AI-powered technology, it’s like having a team of expert
researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps
teams gather insights and information that inspire better decisions, create
experiences people love, and drive business growth. Discover how at
surveymonkey.com [https://www.surveymonkey.com/].
What we’re looking for
As a Senior Product Designer in our Authoring Team, you will have the
opportunity to innovate our survey-taking experience, improving the customer
experience with modern interaction and bold visual appeal. You’ll translate
complex customer needs into intuitive experiences, partnering closely with
Product Management, Engineering, Research and others to define and deliver an
experience that drives engagement and brand health. We’re looking for a hands-on
experienced contributor who can shape design strategy, mentor more junior
designers, and champion a user-centric culture across the company.
At SurveyMonkey, our Product Designers blend deep user empathy with data-driven
decision-making. You’ll combine your expertise in interaction and visual design
with your ability to synthesize user research and analytics to set design
direction. You’ll influence roadmaps, establish best practices, and ensure
consistency through our design system while still rolling up your sleeves to
craft pixels and prototypes.
What you’ll be working on
- Lead the full product design lifecycle for the survey taker experience, from
discovery and user research through high-fidelity mockups and interactive
prototypes.
- Conduct and synthesize qualitative and quantitative user research
(interviews, usability tests, analytics) to inform design decisions.
- Develop and maintain components in our design system to ensure visual
consistency and scalability.
- Collaborate closely with Product Managers to define requirements, write clear
design briefs, and align on success metrics.
- Partner with Engineering to validate feasibility, iterate on solutions, and
ensure pixel-perfect implementation.
- Mentor and provide constructive feedback to mid- and junior-level designers;
foster continuous learning within the team.
- Advocate for best practices in UX, accessibility, and inclusive design across
the organization.
- Present design concepts and user flows to stakeholders, incorporating
feedback and driving alignment.
- Analyze post-launch performance data to identify opportunities for iteration
and optimization.
- Help shape design team processes, standards, and documentation to improve
efficiency and quality.
We’d love to hear from people with
- 8+ years of professional product design experience, preferably in a SaaS or
B2B environment.
- Strong portfolio demonstrating user-centered design process, problem framing,
and polished end-to-end solutions.
- Expertise in Figma (or equivalent tools) for wireframing, prototyping, and
design system maintenance.
- Proficient in conducting and synthesizing both qualitative (user interviews,
usability tests) and quantitative (analytics) research.
- Deep understanding of interaction design principles, visual design, motion
design, and information architecture.
- Excellent communication and presentation skills, with the ability to
influence cross-functional partners.
- Experience mentoring and coaching designers; passion for growing design
talent.
- Familiarity with accessibility standards (WCAG) and inclusive design
methodologies.
- Ability to balance strategic thinking with hands-on execution in a
fast-paced, agile environment.
- Bachelor’s degree in Design, HCI, or related field (or equivalent practical
experience).
LI-remote
Why SurveyMonkey? We’re glad you asked
At SurveyMonkey, curiosity powers everything we do. We’re a global company where
people from all backgrounds can make an impact, build meaningful connections,
and grow their careers. Our teams work in a flexible, hybrid environment with
thoughtfully designed offices and programs like the CHOICE Fund
[https://www.surveymonkey.com/curiosity/the-c-h-o-i-c-e-fund-at-surveymonkey/]
to help employees thrive in work and life.
We’ve been trusted by organizations for over 25 years, and we’re just getting
started. Our milestones include celebrating a quarter-century of curiosity with
25 acts of giving
[https://www.surveymonkey.com/curiosity/25-anniversary-acts-of-giving/], opening
new hubs in Costa Rica
[https://www.surveymonkey.com/curiosity/bringing-global-survey-tools-together-with-pura-vida-surveymonkey-launches-in-costa-rica/]
and India
[https://www.surveymonkey.com/newsroom/expands-global-footprint-new-bengaluru-office/],
crossing the threshold of 100 billion questions answered
[https://www.linkedin.com/posts/surveymonkey_this-week-were-celebrating-a-monumental-activity-7320476713241436160-1njI?utm_source=share&utm_medium=member_desktop&rcm=ACoAACXxneYBWR2gGWzCKIZny7jMucfLGW7KORE],
and earning recognition as one of the Most Inspiring Workplaces across North
America
[https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-na-2025/]
and Asia
[https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-asia/].
We live our company values
[https://www.surveymonkey.com/curiosity/surveymonkey-company-values-refresh-2025/]—like
championing inclusion and making it happen—by embedding them into how we hire,
collaborate, and grow. They help shape everything from our culture to our
business decisions. Come join us and see where your curiosity can take you.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace
free from harassment and discrimination. We celebrate the unique differences of
our employees because that is what drives curiosity, innovation, and the success
of our business. We do not discriminate on the basis of race, religion, color,
national origin, gender, sexual orientation, gender identity or expression, age,
marital status, veteran status, disability status, pregnancy, parental status,
genetic information, political affiliation, or any other status protected by the
laws or regulations in the locations where we operate. Accommodations are
available for applicants with disabilities.
