D2L is a cloud company that is modernizing education and building the Future of
Work. The old models of teaching and learning are in the midst of the largest
transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric
experience – and deliver improved retention, engagement, satisfaction, and
results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation
learning environment and solutions to engage and inspire learners. And most
importantly, by giving customers a platform that is easy, flexible, and
smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same
mission in the years ahead: to transform the way the world learns – and by doing
so, we will help improve human potential globally.
A member of our Talent Acquisition team reviews ALL of our applications - yes a
real person reviews resumes! They are excited to read more about what amazing
things you could add to D2L.
About this Role:
As a D2L Solutions Engineer, you'll spend every day helping those around you get
the most out of D2L products and services. Working alongside the Corporate Sales
team, you'll help D2L prospects and clients by learning about their unique needs
and proposing D2L products and services as the solution to meet those needs.
Your passion for teaching and learning makes people want to open up to you, and
your expertise in learning technology and how to accomplish nearly anything
using the D2L platform makes you a trusted advisor. You're excited to speak to
everyone from corporate learners and instructional designers, to a CIO or CEO,
and your demos and presentations provoke gasps of amazement, if not outright
applause.
How You'll Make an Impact:
- Become a hands-on expert in the Brightspace platform. You won’t just need
theoretical knowledge of how things work, but you will be expected to try
things out and make sure they work in practice. You will need to get creative
and sometimes approach and re-approach a solution until you find the right
fit.
- Support the sales process by becoming an expert in D2L products and services,
including functionality, usage, architecture, and deployment.
- Prepare and present persuasive and expertly tailored product demonstrations
before a wide variety of audiences and under challenging circumstances.
Audiences could be new or seasoned users, executives at a conference table,
university faculty in a lecture theatre or HR and L&D professionals piled
into stadium seating. Needs could be vague or extremely unique, and timelines
to prepare can vary.
- Build compelling, value-oriented presentations while partnering with your
sales team to prep for such presentations.
- Conduct needs analysis sessions with prospects to understand their
infrastructure, needs and potential customizations they may require.
- Provide feedback to product management teams regarding use cases and trends
in the field.
- Create technical documentation and materials as required for your
prospects.
- Be the conduit through which internal SMEs are contacted and engaged in sales
opportunities.
- Attend sales presentations, meetings, and conferences
as required (travel 25-50%), and be willing to work various hours across
North America from PST to EST.
- Engaging in proposal writing - review requirements, identify optimal product
mix, address gaps and assessing competitive alignment, and culminating in the
creation of clear, concise responses.
What You'll Bring to the Role:
- 3+ years' experience as a Brightspace user either as an administrator or an
instructor having used the platform extensively.
- Experience in a higher education institution in an edtech role will
be advantageous.
- Comfort with other learning management systems and other learning platforms
that might integrate with the LMS.
- Have a deep interest in education and educational technology including
familiarity with technology ecosystem and the LMS.
- Must be very comfortable with presenting complex education and technology
concepts to a variety of stakeholders.
- Be highly engaging in person and virtually.
- Must have excellent writing and comprehension skills.
- Be able to work remotely in a professional manner.
- Attend sales presentations, meetings, and conferences as required (travel
25-50%), and be willing to work various hours across North America from PST
to EST.
- Experience meeting multiple objectives in an entrepreneurial environment with
minimal supervision.
This posting is for Canada-based applicants, if you are located in the US,
please apply through this posting
[https://www.d2l.com/careers/jobs/solutions-engineer-higher-education-us-based-applicants/7292507/].
The expected base salary range for a new hire in this role is listed below. The
annualized base salary offered is determined by each candidate’s relevant
knowledge, skills, education, training and experience. It is aligned to ensure
both internal and external competitiveness using market data for the geographic
location and industry. As part of the total compensation at D2L the role may be
eligible for additional benefits including a Wellness Subsidy, Equity Grants,
Variable Incentive, and more.
Base Salary Range
$85,000—$110,000 CAD
Don’t meet every single requirement? We strongly encourage you to still apply!
At D2L, we are committed to creating a diverse and inclusive environment. We
encourage your application even if you don't believe you meet every single
qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of
your life. While some of our perks and benefits may vary depending on location
or employment type, we are proud to provide employees with the following
through #LifeAtD2L [https://www.d2l.com/careers/blog/]:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through
our Catch the Wave Program
- 2 Paid Days off for Catch the Wave related activities like exams or final
assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial
planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and
Melbourne.
