Company Description
Welcome to a place where people are at the heart of everything we do.
Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects.
We are a firm 100% owned by its employees and we value a collaborative and entrepreneurial mindset. You will have the flexibility to manage your work on your own terms and define what work-life balance means to you.
When you join CIMA+, we welcome you to a place that you can call home.
Job Description
We are searching for a Business Developpement and Technical Coordinator to join our corporate team and help take our client-focused services to new heights. For this role, your main goals would be to develop and create clear, comprehensive documentation aligned with organizational standards, translate complex product and service information into concise, engaging content, and develop user-focused materials that support audience needs and drive user success.
We offer a flexible hybrid work model that allows you to work from home and from our office in Montreal.
Primary Responsibilities
Research, outline, write, and edit content, working closely with various departments to understand business development requirements
Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications
Evaluate current content and create innovative methods for improvement
Generate content in alternative media forms for maximum usability, with consistent voice across all documentation
Coordinate, within major project group, all technical activities related to business development
Qualifications
College diploma in engineering or Bachelor degree in business administration, communications or another relevant technical field
Project Management Professional (PMP) certification, is a strong asset
Experience as a technical writer or a similar role in writing documentation and procedure manuals for various audiences
Experience working with consulting engineers to improve user experience (e.g. design, UI), refine content, and create visuals and diagrams for technical support content
Strong knowledge of project management
Firm understanding of SDLC (systems development lifecycle)
Proven ability to quickly learn and understand multiple complex subject matter
Proficiency in both French and English, both spoken and written, is required for this position in order to engage effectively with a diverse range of stakeholders, including clients, partners, and community members nationwide
Proficiency with SharePoint in Microsoft 365
Agility and interest in artificial intelligence and databases
Ability to handle multiple projects simultaneously
Autonomy and resourcefulness
Thoroughness and attention to detail
For more information, please contact Alina Souralay
LI-Hybrid
At CIMA+, we value diversity of talent and perspective. You think you can add value, but don't meet all the job requirements? We invite you to apply, because everyone has something unique to offer. The outstanding talents that choose to join us at CIMA+ soon realize that we go all out to encourage them to grow. We look forward to hearing how you can contribute to our success.
Why choose CIMA+? Because we offer you:
Comprehensive Group Benefits available from day one for all permanent employees working at least 20 hours per week
Employee and Family Assistance Program
Retirement Savings Plan (RRSP) with up to 4% employer contribution
As an employee-owned company, an annual opportunity to purchase shares for all employees
Flexible work schedule in a hybrid work mode
Work/Life balance policy across Canada
3-5 weeks of vacation, based on years of relevant experience
Tailored training to improve your existing skills
Additional Information
Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).
In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.
Accommodations are available on request. Your Business Partner will process your request.
Find out about The CIMA+ advantage - CIMA+.
