Are you passionate about high-quality medicine, hiking, kayaking, and nature?
Are you looking to escape the hustle and bustle of the larger cities, but still
want to retain access to all the amenities? Look no further! Timmins Animal
Hospital has an amazing opportunity for a Hospital Administrator interested in
growing the practice for a community in need. If you're passionate about
providing unparalleled high-quality care for pets and want to love what you do,
and where you live - we want to hear from you.
The Hospital Administrator provides onsite leadership and oversight of the
management team to ensure that high quality care is provided to our patients and
their people. You will be responsible for leading the processes and practices
that will make the Hospital a welcoming, energizing, and rewarding place to
work.
The successful candidate will be scheduled for 40 hours per week on-site at the
Hospital.
Timmins offers countless Great Canadian outdoor opportunities just off its
doorstep, and with a population of over 40,000, residents of Timmins
simultaneously enjoy all the amenities the larger cities offer, without the
commute, traffic, or expensive property prices.
Timmins Animal Hospital has been a full-service animal hospital since 1974. We
are devoted to managing the health of your dogs and cats. We have always
emphasized preventative health care for our patients and this remains our focus
to this day. In addition to preventative care, you can look to us for veterinary
medical, surgical and dental services too. We offer the convenience of our own
in-house laboratory, and are equipped for diagnostic imaging (radiography and
ultrasonography) to aid in the diagnosis of internal conditions and for
assessing orthopedic (bone) disease and injuries.
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Key Duties & Responsibilities
- To support in recruitment initiatives to grow the practice from a companion
animal hospital to include emergency and referral services
- Expand clinical services and service offerings
- Manage travel and scheduling of a multi DVM practice with a rotation of
specialists
- Develop strong marketing campaigns to promote new service offerings and
increase patient volume
- Foster relationships with college programs to aid in recruitment initiatives
- Oversee, support and nurture the pet experience by ensuring that the Hospital
has the necessary resources, equipment, and team members necessary to offer
the best possible medical, surgical and emergency care
- Ensure medical teams have access to continuing education, mentorship and
development opportunities to support continuous improvement and enhance
patient care
- Expand clinical services and service offerings
- Strategic Planning
- Business plan development and championing its implementation
- Accreditation, Certification and other Medical SOPs
- Client Care, Patient Care and Compliance
- KPI management, Best Practices and Operational SOPs
- Revenue growth and cost management, particularly in the area of labor and
Cost of Sales (COS)
- Teambuilding and Professional Development, considering patient and hospital
needs
- Human Resources Management & Conflict Resolution
- Hiring, Onboarding, Training
- Performance Reviews
- Client Service & Hospital marketing support
- Monthly analysis and reporting, and operationalizing areas for improvement
- Liase with P3’s Medical Advisory Board, university professors, college
instructors, industry program providers and individual instructors to develop
and coordinate courses
- Maintain the exceptional relationship that has been built with hospital leads
and their teams and extend that capability to referring Veterinary Practices.
The successful candidate will exhibit a management style which builds
alliances within the P3 business and emphasizes high morale, collegiality,
accountability, effective teamwork and high moral standards
- Support individual team members in their growth and goals through
professional development, coaching, general guidance, and evaluation of
continuing education goals
- Foster teamwork, collaboration and manage peer-to-peer and intra-group
coaching
- Lead, collaborate with, and coach department leads with HR scenarios,
operations, data analysis/tools and decision making
- Cultivate an inspirational environment that is as a great place to work
throughout veterinary healthcare
- Participate in the creation of and oversee the display and maintenance of an
organization chart for the Hospital
- Promote a positive working culture and ensure that P3’s vision and values are
mirrored throughout the Hospital
- Ensure the delivery of an exemplary client experience – collaborate on
standards and measure compliance unique to each particular hospital visit
- Ensure that high performers are recognized and empowered to grow within our
group of Emergency hospitals
- Act as a positive role model, using a collaborative approach and assuming
positive intent
- Recruit, mentor and retain a team with an emphasis on accountability, high
morale, collegiality, and effective teamwork
- Set others up for success and foster open, proactive, and cooperative
relationships
- Collaborate with Department Leads to set individual and Hospital
non-financial performance goals. These include specific patient care and
client experience metrics
- Ensure clients, team members, and all other key stakeholders experience
engaging, motivating, and empowering interactions
- Assist in developing industry leading compensation, benefits and rewards
programs
- Champion P3’s commitment to being a Great Place to Work within the Hospital.
Develop plans for growth and improvement based on results of annual surveys
and communication to P3 team members
- Develop annual budgets and short- and long-term business plans for Hospital
- Use available resources to analyze and make effective actionable decisions
that impact operations including asset purchases, new hires and rate changes
- Work to identify revenue opportunities and solve barriers through the
detailed review of data management and reporting platforms
- Oversee regular strategy & budgeting meetings
- Work with Department Team Leads to prioritize equipment and facility needs.
Assist with sourcing and purchasing as needed
- Ensure the Hospital is efficient & profitable
- Review hiring and compensation requests to ensure the size of the veterinary
team aligns with budgets and demand
- Ensure that fee schedules are current, revenue category budgets are achieved,
and shorts are investigated
- Ensure that bi-annual inventory counts are performed and that inventory is
maintained within approved budgetary levels
- Work with Home Office team to ensure that all controls, standards,
requirements, rules & regulations are followed & any training needed is
conducted (Regulators, Employment Standards, AAHA, WHMIS, OHS, Xray etc)
- Work with the Medical Director and Department Leads to prioritize equipment,
facility and I.T. needs and assist in the development of business plans for
large equipment purchases
Education
- A minimum of two years of experience providing onsite leadership and
oversight of a veterinary or medical health care team is preferred
- Education and training in business administration preferred
- In-depth understanding of Human Resources and proven experience leading and
innovating practices preferred
- A vision to foster an inclusive, employee-centric culture
- Experience developing strategic and multi-year business plans, resource
forecasts, and in managing operational budgets
- Experience with coaching, conflict resolution, and performance management
- Proven ability to build and nurture relationships at all levels
- Ability to influence and communicate in a clear and effective manner
- An approach that is progressive, strategic, humble, and achievement oriented
- Exemplary oral and written communication skills
- Ability to speak French is an asset, though not required
Total Compensation - we will support your personal, financial, and professional
growth through:
- A Competitive Wage Rate
- A Comprehensive Health Benefits Package (Medical, Dental, & Vision premiums
paid by clinic)
- Professional Services Coverage (chiropractor, massage therapist,
physiotherapist, acupuncturist and more)
- Enhanced Mental Health Practitioner Coverage
- P3 Pawsitive Health & Lifestyle Spending Account
- Unlimited Continuing Education (CE) funds for advanced professional
development plus three days of paid leave to attend CE
- Employee Assistance Program
- Paid Licensing & Membership Dues
- Paid Vacation Time
- Paid Sick & Personal Emergency Days
- RRSP Match
- Generous Veterinary Discounts (75% off services for your own pets, and an
extended family and friends discount)
- Clothing Allowance
- Relocation Allowance to help with moving expenses can be arranged for
out-of-town candidates!
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If you are looking for a progressive environment where each individual is heard,
valued, and recognized for their unique contributions, we'd love to talk.
Visit our website at: https://www.timminsanimalhospital.com/site/home
[https://www.timminsanimalhospital.com/site/home]
Contact Information: Text or call Aysha at 289-707-4235 to arrange an
introductory conversation to learn more. Submit your CV to jobs@p3vetpartners.ca
[jobs@p3vetpartners.ca]
P3 was founded to connect the resources and capabilities of a large company and
the personality and flexibility of an independently owned hospital. Our mission
is to empower veterinary teams to live their passion and focus on unparalleled
care for pets and the people who love them.
We are an equal opportunity employer and are committed to providing a
respectful, inclusive, and diverse workplace.
We acknowledge that the City of Timmins is located on the traditional lands of
Mattagami First Nation, Flying Post First Nation, and Matachewan First Nation.
We also recognize that these lands are home to generations of Ojibway, Cree,
Oji-Cree, Algonquin, and Métis peoples, who continue to be vital to the identity
and culture of this area.
