Role Overview:
As an inspirational leader with enthusiasm for our brand purpose, you will lead a store team to deliver retail excellence, drive strong sales results, and create engaging customer experiences. This is a temporary, seasonal opportunity at our Pop-Up Shop, ideal for leaders who thrive in fast-paced retail environments and want to make a meaningful impact during the festive season.
Key Job Accountabilities:
- Lead and work as part of a successful, engaged team to best meet the needs of our customers
- Shape a customer-focused store experience by leading the team to drive engagement through our products, campaigns, and activism
- Problem solve effectively and proactively using available resources
- Communicate clearly and act as a flexible and responsible role model to your team
- Ensure development of customer loyalty to further build The Body Shop brand
- Meet sales and performance targets
- Manage stock; monitor and manage change
- Use data (KPIs) to make sound commercial and business decisions to drive sales and team performance
- Identify and attract high-potential candidates and develop current team members
- Stay informed about the beauty market, competitors, and product knowledge
- Availability for holidays, nights, and weekends is required
- Flexibility to work across Sunday to Saturday
Skills/Competencies:
- Experience in a customer-facing role, people leadership, and team development
- Proven ability to meet sales and performance targets with strong planning and organizing skills
- Ability to work collaboratively within a feedback culture
- Experience coaching and developing a successful team to drive sales
- Strong problem-solving and communication skills
- Experience analyzing data (KPIs) to make sound business decisions
- Comfortable using Microsoft Office Suite
Physical Requirements:
- Must be able to stand and walk for extended periods (up to 8 hours per shift)
- Ability to lift and move products up to 25 lbs
- Frequent reaching, bending, crouching as required
