You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Compass Digital? We are a member of Compass Group North America the leading foodservice and support services company. We create remarkable customer experiences through the innovative design and development of technology products and services. Compass Digital began as an innovation startup and the team has since rapidly grown and now supports technology and innovation across all of North America. Compass digital is comprised of user experience designers, developers, data scientists, project managers, business analysts, marketers and technology implementation managers, all of whom look at the world from a human perspective to rethink what's possible in the areas of technology innovation and consumer engagement within the foodservice and hospitality industries. Join us.
Job Summary
Now, if you were to come on board as one of our Product Marketing Manager, we’d ask you to do the following for us:
Plan, develop, organize and disseminate new product launch marketing approach and materials
Be a leading advocate and user of our solutions – you will learn these well enough to demo to a prospect in a pinch
Work with Product Managers to define the scope of launch activities, gather user stories, understand feature functionality, and then articulate that in non-technical terms to a wide range of internal and external audiences
Coordinate planning, manage timelines, track performance, and conduct post-launch reviews: including review campaign results, utilize monitoring tools, provide recommendations, and report key metrics
Develop briefs, collaborate with internal partners, review, approve, and distribute assets; sunset outdated materials
Develop and execute product marketing projects and promotions in conjunction with our Sector and Demand marketing teams
Manage marketing elements of long-term product lifecycle measures and tactical product initiatives
Attend site visits, interview users and buyers, and develop deep empathy and understanding of our operators (the folks that use our solutions the most often)
Build internal bridges with the Sale enablement, competitive intelligence, implementation, delivery and care teams - seeking to understand their priorities, you’ll help us determine how we can work more effectively cross-functionally to constantly improve client and operator experience
Execute a range of product marketing responsibilities — including guest, operator and client research, sales enablement, competitive intelligence, pricing, content creation, and overall go-to-market positioning
Think you have what it takes to be our Product Marketing Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
Mandatory - at least two years of proven product marketing experience. This means you either had “Product Marketing” in your job title or you worked closely alongside a Product Marketing team (Product, Sales, Marketing) for the past two years
Excellent communication, writing, presentation, and interpersonal skills
Exceptional public presentation skills – you're comfortable speaking to groups and can convey your message clearly and tailored to that audience
Flexibility in managing varying priorities and workloads – you handle change with grace and can manage stakeholder expectations like a pro
Ability to travel (especially to the US) to attend training, installations and site visits
Comfort using Microsoft solutions and strategically leveraging ChatGPT to augment and test your ideas
Bilingualism (fluent French & English) is an asset
Bonus points for experience working in a tech company positioning software solutions
Extra bonus points for experience working in a busy commercial kitchen, like a restaurant or cafeteria
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
