Are you looking for a challenge? That's what we offer! Aperçu du poste: Notre équipe de service à Ottawa et Montréal Canada est à la recherche d’un technicien hautement qualifié pour installer, dépanner et entretenir de l’équipement d’arts graphiques. Heidelberg Canada est un chef de file international de l’industrie dans la fabrication et la distribution d’équipements d’arts graphiques et de consommables d’arts graphiques. Le rôle principal de ce poste est d’installer et de réparer des presses d’imprimerie. Dépanner et réparer des problèmes mécaniques complexes sur les presses d’imprimerie. Dépanner, ajuster et corriger électriquement les pannes, y compris les réparations majeures et complexes Suivre les schémas et dépanner les circuits électriques, avec l’aide d’un spécialiste au téléphone, si nécessaire Travailler avec des déménageurs qualifiés, pour installer de l’équipement neuf ou usagé Effectuer les appels de service en temps opportun, de manière sécuritaire et professionnelle. Remplir tous les documents dans les délais prescrits (dépenses, feuilles de temps, bons de travail, rapports au soutien technique niveau supérieur, etc.) Apporter de l’aide technique au téléphone pour les clients, lorsque nécessaire. Autres tâches connexes pour répondre aux besoins de l’entreprise. Qualifications Diplôme de technicien/technologue en électricité Excellentes compétences en mécanique pour réparer des assemblages mécaniques complexes Formation aux contrôles industriels Minimum de six ans d’expérience en automatisation de machines, solide expérience en P.L.C. et familiarité avec le matériel, les réseaux et la programmation logicielle PCD. Expérience avec l’équipement d’impression un atout. Une attitude positive et un dévouement au service à la clientèle Doit avoir des compétences de base en informatique et en mathématiques et MS Office Un permis de travail pour travailler au Canada est requis. Le français est essentiel. Un bilinguisme Français/anglais serait un atout. L’anglais fonctionnel est nécessaire pour pouvoir suivre les formations à l’étranger. Job Overview: An opportunity exists with our Ottawa and Montreal Canada Service team for a highly skilled technician to install, troubleshoot and service graphic arts equipment. Heidelberg Canada is an international industry leader in the manufacture and distribution of graphic arts equipment and graphic arts consumables. This position’s primary role is to install and repair printing presses. Troubleshoot and repair complex mechanical problems on printing presses. Troubleshoot and electrically adjust and correct any and all problems, including major and complex repairs Follow schematic and troubleshoot electrical circuits within the equipment with telephone assistance, if necessary Work with assigned qualified riggers to install new or used equipment Conduct service calls in a timely, safe and professional manner Complete all paper work in a timely manner (i.e. expenses, time sheets, work orders, escalation reports, etc.) Assist in technical phone support when contacted Other duties assigned as required to meet business needs Qualifications Electrical Technician/Technologist diploma Excellent Mechanical skills to repair complex mechanical assembly Training in Industrial Controls Minimum six years machine automation experience, strong P.L.C. background and familiarity with PCD Hardware, Networks and Software Programming. Experience with printing equipment an asset. A positive attitude and dedication to customer service Must have basic computer and math skills and MS Office Must be able to travel/drive extensively to clients in Ontario and within Canada as required. Travel to USA and Germany for training also required Ability to problem solve and troubleshoot Physically able to lift up to 50 lbs, twist, duck, carry and push Drivers License in good standing A Work permit to work in Canada is required. French speaking is critical. Bilingual French/English would be an asset. Basic English is a must, training is offered in USA and Germany. Why work for HEIDELBERG? HEIDELBERG is a company with a lively history – for over 175 years, we have combined innovation and tradition. We believe that we can shape our future. If we pull together, we will collectively turn our vision of the future into reality. We are looking for future employees who will actively shape the HEIDELBERG of tomorrow with us as part of the team. We are seeking individuals who can turn ideas into concepts and concepts into reality. If you are someone who doesn't just talk about change but also actively implements initiatives and wants to work as part of a team, then join us in actively creating a sustainably successful future. We value people who take matters into their own hands and accompany others along the journey. With us, you can leverage your skills and further develop and utilize your potential through personal development programs. Your compensation at HEIDELBERG will be attractive, your working environment modern, and your social benefits excellent. Good to know Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case. HEIDELBERG is a company with a lively history – for over 175 years, we have combined innovation and tradition. We believe that we can shape our future. If we pull together, we will collectively turn our vision of the future into reality. We are looking for future employees who will actively shape the HEIDELBERG of tomorrow with us as part of the team. We are seeking individuals who can turn ideas into concepts and concepts into reality. If you are someone who doesn't just talk about change but also actively implements initiatives and wants to work as part of a team, then join us in actively creating a sustainably successful future. We value people who take matters into their own hands and accompany others along the journey. With us, you can leverage your skills and further develop and utilize your potential through personal development programs. Your compensation at HEIDELBERG will be attractive, your working environment modern, and your social benefits excellent. This year, we proudly celebrate 175 years of Heidelberger Druckmaschinen AG. Our rich tradition is defined by the dedication and hard work of our employees. Their commitment to customer focus, innovation, engineering excellence, and manufacturing quality has shaped our history. Explore our illustrated timeline—a journey through a legacy built by the vision, resilience, and relentless pursuit of excellence of our team members. Join us and become part of our journey towards continued success and innovation. HEIDELBERG, the world leader in sheetfed offset printing, has been a reliable partner with high innovation power for the global printing industry for over 175 years. We aim to grow in our established market segments and explore new business areas. Our motivated and competent teams are a key factor for our future success. HEIDELBERG's values are deeply rooted in our tradition and oriented towards a common future in our culture guiding principles. Diversity is a critical success factor for our future, and we aim to further promote it within our company.
