Description
Our team and what we’ll accomplish together
Are you a marketer that is never satisfied with the status quo, solution-oriented, and looking to be part of a highly strategic team?
This is an exciting opportunity within the Home Solutions Growth Marketing team where you will help drive acquisition of new Home Solutions customers within our existing Mobility customer base. You'll be the analytical backbone supporting leadership with performance insights, target setting, and business intelligence solutions. In this role, the successful candidate will be able to distill large amounts of data into actionable insights to support this cross-sell goal.
If you thrive in a high-energy, high-performance culture where every day brings new opportunities to test, learn and execute, then this role might be for you!
What you’ll do:
Strategic Performance Management
You can successfully review large amounts of data to translate data insights into actionable business strategies to audiences ranging from executives to working-level team members
Develop and set performance targets for Home Acquisition within the Mobility base, and work with stakeholders to achieve these targets
Create comprehensive dashboards and insights that inform decision-making
Analyze market trends, customer behavior, and competitive positioning to identify growth opportunities
Business Intelligence and Data Analytics
Investigate and resolve frequent BI reporting issues, ensuring data accuracy and reliability across all M&H metrics
Design and implement data visualization solutions using tools like Tableau, Power BI, or similar platforms
Develop automated reporting processes to improve efficiency and reduce manual intervention
Insights and Reporting
Conduct deep-dive analyses on M&H performance metrics, identifying root causes and recommending solutions
Monitor and report on key performance indicators across mobile and home portfolio
Garner key insights to make purposeful recommendations to achieve loading targets
You think creatively and explore new opportunities that will enhance and accelerate an already successful program
Qualifications
What you bring:
Education and Experience
Bachelor’s degree in Business, Economics, Statistics, Data Science, or related field; MBA preferred
5+ years of experience in strategic planning, business intelligence, or data analytics roles
Previous experience in telecommunications, wireless or wireline consumer business, or related technology industries preferred
Technical Skills
Extensive experience using analytical tools (e.g. Excel, etc.) to interpret data interpret and present data in cohesive and concise “so what business story"
Strong proficiency with backend data systems, SQL, and database management
Experience with data visualization tools (Tableau, Power BI, Looker, or similar)
Advanced Excel skills and experience with statistical analysis software (R, Python, SAS)
Experience troubleshooting data quality and reporting issues
Core Competencies
Exceptional analytical and problem-solving skills with attention to detail
Strong business acumen with ability to translate complex data into actionable insights
Excellent communication and presentation skills for executive-level audiences
Project management experience with ability to manage multiple priorities
Collaborative mindset with experience working across cross-functional teams
What we offer:
Competitive salary and comprehensive benefits package
Flexible hybrid work arrangements
Professional development opportunities and career growth paths
Access to cutting-edge technology and data platforms
Collaborative, innovative work environment focused on customer-first solutions
Opportunity to make meaningful impact on TELUS's strategic direction
Ready to make a difference? Apply today and help shape the future of Mobile & Home services at TELUS.
TELUS is committed to employment equity and welcomes applications from all qualified candidates.
