Insomnia Cookies started as a big dream in a tiny university dorm room in the US
city of Philadelphia, amongst a group of friends, up late, craving something
sweet and delicious. With very limited takeout options available (this was back
in 2003!), our founder, Seth, took matter into his own hands. Fast forward 20
years and so... many... cookies later, Insomnia Cookies has become a cult brand
known for its rabid following of cookie lovers who crave warm, delicious
delivery all day and late into the night.
We’re now very excited to bring our late-night favourite to Ontario and we are
actively interviewing candidates for the SHIFT LEAD role at our newly opening
Hamilton, ON location We’re not just a cookie company – we’re a community of
Insomniacs. We know our cookies are the most delicious around, but it’s our team
members that make Insomnia Cookies an amazing place to be. Have a hunger to
succeed? A passion for the sweeter things in life? Got big dreams and a
ceaseless imagination? Then we want to get to know YOU!
Check out some of our content vids to learn more!
Who We Are!
[https://protect-us.mimecast.com/s/UabLC31GOGs7gzYysQZDrb?domain=insomniacookies.egnyte.com]
Insomnia Cookies Timeline
[https://protect-us.mimecast.com/s/qEfdC1wDQDSnANwPhpeUiX?domain=insomniacookies.egnyte.com]
Core Values
[https://protect-us.mimecast.com/s/HOPtC2kEOEFK2zoBu2dWsB?domain=insomniacookies.egnyte.com]
SOME OUR SWEET SHIFT LEADER PERKS:
• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the
week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER?
• Provide incredible customer service and quality products to all of our
guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift,
communicating pertinent information, monitoring production efficiency, holding
the team accountable to company standards and procedures, and assisting in the
training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and
cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff
and adhere to safe food handling practices
• Manage cash handling and deposits
DESIRED SKILLS/EXPERIENCE:
• At least 1 year of working experience in a customer service focused
role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient demeanor
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in Canada
• Must be 18 years or older to be employed
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About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth
Berkowitz. Fast forward 20 years and so... many....cookies... later, our
innovative bakery + delivery concept has become a cult brand known for its rabid
following of cookie lovers who crave Insomnia’s warm, delicious delivery all day
and late into the night. With an expanding footprint of over 300 stores
globally, an experiential, “sweet-easy” concept as the brand’s flagship in
Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a
rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is
revolutionizing the cookie game by truly "Imagining What’s Possible"!
