Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town.
Job Description
The assistant manager manages the day-to-day operations of the snow school and assists the manager, developing experience in all administrative and leadership aspects of the department.
Responsibilities:
Manage day to day snow school operations (split with supervisor)
Manage staff availability, assignment, weekly master schedules
Manage bookings and assignments
Coordinate integration with sales, wholesale, and online bookings
Supervise and train scheduling desk staff
Organize daily instructor assignments and meetings
Organize department HR, including payroll, staff concerns, etc.
Communicate with guests and support staff with GS issues
Coordinate AST course and instructor assignments
Assist manager, other departments, and direct reports as necessary
Required Qualifications and Abilities:
Must be eligible to work in Canada – can provide SIN documentation
2 years’ Guest service supervisory experience in tourism
5 years’ experience with Microsoft Office, POS, CRM, and database systems
Office administrative experience
Ski industry and particularly instructing or coaching experience is a major plus
Work eligibility in Canada
Ability to work outside in all weather conditions
Passion for the mountains, guest service and the sport
Can produce physical SIN card or valid revenue Canada doc including full SIN number
Bondable, with a criminal record check less than 3 months old for new staff
Full time, available 5-6 days/week including weekends
Compensation and Benefits:
• Free Season pass
• Discounted lift tickets for friends and family
• Discounts at the resort’s restaurants, retail, rental, repairs outlets including pro deals.
• Free or discounted lift tickets at many other resorts
• Discounts at Sutton and Sandman hotels (employee and friends/family)
• Additional Northland Properties discounts via a Perks program with other vendors
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
