At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we’re building a stronger, more resilient Stantec every day.
Your Opportunity
Stantec is looking for a detail-oriented and proactive Accounts Receivable Representative to join our team. Working in collaboration with our entire accounting team, you will be responsible for preparing collection letters, processing payments, and updating software system with collections activities and payments. Under direct supervision, you will communicate with debtors, providing information regarding defaulted accounts, handling disputes, and preparing payment arrangements.
Your Key Responsibilities
Perform collections on all defaulted accounts, in accordance with Corporate policies and procedures.
Coordinate payment arrangements with debtors in accordance with the Corporate collections policy.
Prepare and manage account correspondence including overdue, final and ad hoc notices.
Field client inquiries on invoices and resolve issues using soft collection skills.
Contact clients to resolve cash application issues, when required, and work with other Financial Services staff to communicate a resolution.
Perform record retention responsibilities.
Work with Stantec’s Project Managers and Project Accountants to resolve issues in a timely manner.
Verify initial client set up information or changes to ensure accurate billing details.
Perform credit reviews using the Dun & Bradstreet software tool and provide comprehensive credit recommendations to mitigate any financial risk to Stantec.
Develop and implement appropriate collection strategies as necessary (liens, outside collection agencies, etc.) in conjunction with other stakeholders.
Perform other similar and related duties as assigned.
