Position Summary
The Gear Centre Group of Companies is a leading provider of powertrain parts and service for the automotive, heavy truck and off highway equipment industries and includes multiple well established organizations with branches across Canada and we want you to be part of our continued success!
We are currently seeking a full-time, motivated, and experienced Parts Service Supervisor to join our parts department at our Fort McMurray, Alberta location.
Position Overview
The Parts Service Supervisor is responsible for overseeing daily operations related to parts inventory, sales, and distribution while ensuring compliance with company policies and standards. This role plays a key part in supporting customer satisfaction, operational efficiency, and business growth.
Company: Edmonton Gear Centre Ltd.
Shift Information: Full-time, permanent position Monday to Friday, daytime 40 hours
Start Date: January 5, 2026
Work Environment: Combination of office and warehouse setting, overseeing parts inventory, sales, and distribution operations
Hourly Rate: $36.00 per hour
Location: Unit #129, 215 MacDonald Crescent, Fort McMurray, AB T9H 4B5
Language Competency: English
Primary Responsibilities
Supervise staff in the parts department, providing training, support, and performance feedback
Maintain accurate inventory levels, monitor warehouse practices, and oversee stock transfers between branches
Coordinate shipments to ensure timely product delivery
Manage supplier relationships, enforce warranty and credit policies, and support business development initiatives
Prepare cost estimates, process sales transactions, and provide customer service support
Track competitor activities and market trends to inform decision-making
Implement quality control measures and contribute to continuous process improvements
Ensure compliance with workplace safety standards and company policies
Collaborate with other departments to streamline operations and enhance customer experience
Generate and present reports on sales, inventory trends, and operational challenges to management
Ensure effective use of ERP systems and Microsoft Office tools for reporting, analysis, and communication
Other assigned tasks and responsibilities as required by the Branch Manager
Qualifications
Minimum of 3-5 years of experience in parts operations, inventory management, or a related supervisory role
Supply Chain diploma or equivalent is required
Strong knowledge of parts operations, inventory management, and distribution processes
Experience working with ERP systems (preferably Infor) for inventory control, purchasing, and reporting
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other computer applications related to inventory and reporting
Proven leadership skills with the ability to supervise, train, and motivate employees
Excellent communication, problem-solving, and customer service skills
Strong organizational skills with the ability to manage multiple priorities and meet deadlines
Familiarity with warranty procedures, credit policies, and workplace safety regulations is an asset
Confident and positive demeanor
For the Right Candidate, We Offer:
Competitive Wages and remuneration package
Career Advancement Opportunities
Rewarding team environment
Employee recognition program
On-site parking
Comprehensive company paid benefits for employees and eligible dependents including:
Health and Extended Health
Dental
Life Insurance
International Travel Insurance
If you have a strong work ethic with a positive “can-do” attitude and are interested in building a rewarding career, please apply by Email: careers@tgcgjobs.com or by Fax: 1-888-452-9910
At The Gear Centre Group of Companies, We offer more than just a “job”. We offer Competitive Wages, Comprehensive Benefits, and Career Advancement Opportunities!
We are proud to be dedicated to Equity in the workplace and encourage all interested candidates to apply. For additional information visit our website at www.gearcentregroup.com
