The Team
Naturally Pacific Resort aims to become a top resort that welcomes everyone and
offers exciting experiences every day. We are seeking team members who are
passionate about providing exceptional hospitality and service, and who align
with our values of Passion, Community, Inclusion, and Innovation. Our focus is
not only on creating memorable experiences for guests but also on establishing a
fulfilling and enjoyable work atmosphere for our team. Becoming part of the
Naturally Pacific team will allow you to engage in the hospitality industry
within an expanding company that values every individual's input and celebrates
achievements collectively.
The Role
As a key member of our team the Velocity Lounge Host is responsible for warmly
greeting and directing guests as they arrive at the Lounge. As the first point
of contact, the Host is responsible for making a lasting impression with our
guests, and ensuring that they are greeted, checked in, and provided wait time
information to the highest standard.
Your contributions to the team include:
- Warmly welcome and seat guests upon arrival.
- Provide menus and announce server’s name.
- Escort guests to assigned dining or bar areas and assist with extra attention
needs.
- Manage reservations, wait times, and waiting lists accurately.
- Maintain a clean reception area and ensure adherence to OH&S standards.
- Monitor table distribution and coordinate seating options with servers.
- Answer incoming calls and address guest queries.
- Thank guests upon departure and invite them to return.
- Additional tasks and duties as assigned.
A few things we are looking for in a new team member:
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment.
- Understanding of restaurant etiquette.
- Familiarity with health and safety regulations.
- Strong organizational skills with the ability to monitor the entire dining
and bar areas.
- Availability to work mornings, evenings, weekends, and holidays.
- Physical ability to stand and walk for long periods.
- Previous experience as a Host is an asset.
- Working knowledge of Silverware POS System an asset.
Perks & Benefits
At Naturally Pacific Resort, we believe in recognizing and rewarding the
valuable contributions of our colleagues. As a member of our team, you can
expect to enjoy a comprehensive range of benefits and competitive compensation
tailored to your skill set, education, and experience. Please note that specific
benefits may vary depending on the role and level within the organization.
- Comprehensive employer paid health, vision, and dental coverage for you and
your family.
- Access to ongoing training and development opportunities to support your
career growth and advancement within the company.
- Employee and Family Assistance Program.
- Discounts on various resort amenities and services such as food, golf,
retail, and spa.
- Support for your health and wellness goals.
- Registered Pension Plan (RPP) eligibility after 1 year.
- Accommodations available for qualifying candidates.
We are a growing organization made up of diverse team members who are motivated
to continuously innovate our approach to genuine hospitality. We consider
employee wellbeing a priority and are dedicated to protecting the health and
safety of our teams while ensuring a workplace that is respectful of everyone.
Naturally Pacific Resort practices equal opportunity hiring and onboarding
processes to ensure equal access and participation for everyone. We understand
that we have a responsibility for ensuring a safe, dignified, and welcoming
environment and we are committed to creating an inclusive environment for all
employees irrespective of race, colour, religion, sexual orientation, gender
identity, or any other status protected by law. We believe in integrating people
with disabilities into our workforce by removing barriers and meeting
accessibility needs.
The Resort
At Naturally Pacific Resort, our mission is to provide guests with a memorable
and meaningful experience. Located at the crossroads of the forest, mountains,
and the Pacific Ocean in Campbell River BC, Naturally Pacific’s 100-room resort
features a luxury spa, upscale restaurant and 18-hole golf course with a virtual
driving range and lounge. This coastal destination offers spectacular views and
access to some of the best outdoor experiences in the world. From
eco-adventures, internationally renowned salmon fishing, wildlife watching, to
traversing the parks and trails, Campbell River is a doorway to adventure.
Thank you and we look forward to receiving your application!
