About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS
solutions, helping more than 1 million users and 700,000 board members to
clarify risk and elevate governance. The Diligent One Platform gives
practitioners, the C-Suite and the board a consolidated view of their entire GRC
practice so they can more effectively manage risk, build greater resilience and
make better decisions, faster.
At Diligent, we're building the future with people who think boldly and move
fast. Whether you're designing systems that leverage large language models or
part of a team reimaging workflows with AI, you'll help us unlock entirely new
ways of working and thinking. Curiosity is in our DNA, we look for individuals
willing to ask the big questions and experiment fearlessly - those who embrace
change not as a challenge, but as an opportunity. The future belongs to those
who keep learning, and we are building it together. At Diligent, you’re not
just building the future - you’re an agent of positive change, joining a global
community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn
[https://www.linkedin.com/company/diligent-board-member-services/mycompany/verification/] and Facebook
[https://www.facebook.com/DiligentCorporation/]
Position Overview
We are seeking talented and driven Applied Scientists to join our growing team
at Diligent. Reporting to Applied Science Manager, this exciting role involves
working on state-of-the-art projects in Natural Language Processing (NLP), Large
Language Models (LLMs), and other advanced AI methodologies. Your contributions
will be crucial in developing platform-level AI capabilities, such as document
set comprehension, longitudinal insight extraction, semantic search, and
structured retrieval augmented generation, to accelerate AI adoption across
Diligent's diverse product suite.
Key Responsibilities
- Design and develop machine learning models and algorithms for various
applications.
- Test and evaluate the performance of these models and algorithms.
- Collaborate with the applied science teams to develop and implement NLP
solutions for processing large document sets.
- Develop and support semantic search, structured retrieval, and RAG use cases
across various Diligent products.
- Utilize LLMs, knowledge graphs, traditional NLP methods, and custom models to
provide document set comprehension capabilities and facilitate insight
extraction.
- Implement and fine-tune models using Python and PyTorch, leveraging AWS
infrastructure.
Required Experience/Skills
- 8+ years of relevant experience.
- Proficiency in Python, NumPy, scikit-learn, Pandas, NLTK, spaCy, PyTorch, or
similar.
- Experience with model deployment and scaling.
- Strong foundational knowledge in NLP, machine learning, and statistical
modeling.
- Proficiency in building ML/AI pipelines and relevant tools such as MLFlow,
AWS SageMaker, or similar.
- Bachelor’s degree in Computer Science, Machine Learning, Mathematics, or a
related field.
Preferred Experience/Skills
- Hands-on experience with LLMs including prompt engineering, fine-tuning,
model evaluation, and building RAG-based functionality.
- Experience with semantic search and information retrieval systems.
- Familiarity with reinforcement learning methods.
- Master’s or PhD in Computer Science, Machine Learning, Mathematics, or a
related field.
Pay Range
$115,000—$160,000 CAD
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by
nature. We thrive in exploring how things can be differently both in our
internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global
days of service, comprehensive health benefits, meeting free days, generous
time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City,
but we have office hubs in Washington D.C., Vancouver, London, Galway,
Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse
team is a top priority for us. We foster and encourage diversity through our
Employee Resource Groups and provide access to resources and education to
support the education of our team, facilitate dialogue, and foster
understanding.
Diligent created the modern governance movement. Our world-changing idea is to
empower leaders with the technology, insights and connections they need to drive
greater impact and accountability – to lead with purpose. Our employees are
passionate, smart, and creative people who not only want to help build the
software company of the future, but who want to make the world a more
sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London,
Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To
foster strong collaboration and connection, this role will follow a hybrid work
model. If you are within a commuting distance to one of our Diligent office
locations, you will be expected to work onsite at least 50% of the time. We
believe that in-person engagement helps drive innovation, teamwork, and a strong
sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity
employer. We do not discriminate based on race, color, religious creed, sex,
national origin, ancestry, citizenship status, pregnancy, childbirth, physical
disability, mental disability, age, military status, protected veteran status,
marital status, registered domestic partner or civil union status, gender
(including sex stereotyping and gender identity or expression), medical
condition (including, but not limited to, cancer related or HIV/AIDS related),
genetic information, or sexual orientation in accordance with applicable
federal, state and local laws. We also consider qualified applicants regardless
of criminal histories, consistent with legal requirements. See also Diligent's
EEO Policy [https://www.diligent.com/company/eeo-policy/] and Know Your Rights
[https://www.diligent.com/-/media/project/diligent/master/eeo-is-the-law-poster-eeocselfprintposter-and-ofccp-supplement-from-20170719.pdf?rev=96fafda8-f51d-44b6-a380-9af42898f526&hash=614AE342F4AB51A091EA3E15F84F7E49]. We
are committed to providing reasonable accommodations for qualified individuals
with disabilities and disabled veterans in our job application procedures. If
you need assistance or an accommodation due to a disability, you may contact us
at recruitment@diligent.com [recruitment@diligent.com].
To all recruitment agencies: Diligent does not accept unsolicited agency
resumes. Please do not forward resumes to our jobs alias, Diligent employees or
any other organization location. Diligent is not responsible for any fees
related to unsolicited resumes.
