We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers. Let’s build experiences people love—together. The Opportunity We’re looking for a Senior Full Stack Software Engineer (6–8+ years experience) to join our Engineering team. This role is ideal for someone who thrives in a pragmatic environment—able to reduce scope intelligently, guide junior developers, and deliver efficient, maintainable solutions that provide value quickly. You’ll be part of a supportive, inclusive group that values collaboration, transparency, and continuous improvement, working with a strong sense of ownership, empathy, and accountability. Together, we learn, grow, and deliver high-quality outcomes that make a real impact. What You’ll Be Doing: Collaborate with engineers and Product Owners to translate requirements into efficient, maintainable implementations. Deliver high-quality code with strong testing, reliability, and documentation. Work within existing architectures while contributing to their evolution. Document and communicate your work for smooth deployment, knowledge sharing, and ongoing maintenance. Participate in code reviews, demos, sprint reviews, and technical discussions to ensure alignment and quality. Mentor junior developers, sharing best practices and guiding implementation. Proactively identify opportunities to reduce scope, streamline development, and deliver user value faster. What We’re Looking For: 6–8+ years of full stack development experience with production-grade systems. Strong hands-on skills with Angular (preferred)/React, Node.js, CSS, REST/GraphQL APIs, Kafka, PostgreSQL. Proven expertise in distributed systems, microservices, and serverless architectures. Ability to mentor junior engineers and set technical direction within projects. Skilled at simplifying complexity, identifying trade-offs, and delivering pragmatic solutions. Experience working within and around established backend architectures. Pragmatic mindset with a focus on performance, maintainability, and readability. Strong written and verbal communication skills; fluent in English. Bonus: familiarity with Ruby, Rails, or GoLang. Our Benefits: Comprehensive health & dental coverage Generous paid time off + parental leave Retirement contributions Learning & development support Remote-first, flexible work culture UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable. What we're creating is a window to help organizations see the world from another point of view—a way to feel what others are feeling. At UserTesting, we believe empathy is a core component of who we are and how we work, driving us to hold ourselves accountable and ensure we can see and experience things from other people's perspectives. We’re leading a movement for empathy. This means shifting from only seeing business-as-numbers to seeing business for people. This empowers us to bring our authentic selves to work every day, and drives everyone at UserTesting.
