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About AppDirect
Become a digital, global citizen and enable the new generation of digital
entrepreneurs around the world. AppDirect offers a subscription commerce
platform to sell any product, through any channel, on any device, as a service.
We power millions of subscriptions worldwide for organizations. We do this
through our values-driven culture, one that enables you to Be Seen, Be Yourself,
and Do Your Best Work.
About You
AppDirect Product Managers are at the heart of innovation, turning ideas into
impactful solutions that generate profitable revenue streams. Working
side-by-side with cross-functional teams, you will shape products from
conception to launch. You thrive at the intersection of technical execution and
business strategy, bridging both worlds to unlock growth opportunities. With a
bias for action, a knack for tackling complex problems, and the autonomy to
drive meaningful outcomes, you will play a critical role in shaping our future.
As part of becoming the everything store for business customers, AppDirect
recently expanded its capabilities with the acquisition of Firstbase
[https://www.firstbase.com/], an end-to-end IT asset lifecycle services company
that helps organizations seamlessly manage and support their distributed
workforces. We are seeking a Staff Product Manager to lead multiple critical
products and processes within the logistics domain, including orders and
returns, with extensions into aspects of IT asset management. You will work
closely with engineering, operations, design, and other stakeholders across
Firstbase and AppDirect to deliver efficient, scalable, and customer-focused
solutions that power our B2B customers and their employees.
What you will do and how you will have an impact
- Own and drive the logistics product roadmap: Define and execute a vision for
our logistics workflows, including orders and returns, to ensure they are
efficient, scalable, and deliver a great user experience based internal and
B2B customer insights.
- Lead end-to-end delivery: Guide discovery, prioritization, and execution of
new capabilities and enhancements that improve operational efficiency and
customer satisfaction.
- Partner with Operations leadership: Identify bottlenecks and co-own solutions
that positively influence core Ops KPIs, aligning product improvements with
measurable outcomes.
- Support operational tooling initiatives: Work with teams managing warehouse
management systems and other Ops tools to ensure they meet evolving business
needs.
- Make data-informed decisions: Leverage metrics, feedback, and operational
insights to guide product priorities and validate impact.
- Engage cross-functionally: Work closely with Sales, Customer Success, Finance
and other internal teams to align priorities and ensure organizational
readiness for launches.
- Enhance the logistics journey: Deliver net-new capabilities that strengthen
the B2B and B2B2C experience, incorporating elements of asset management
where they intersect with logistics workflows.
- Collaborate with external partners: Engage with logistics vendors as needed
to support process improvements and technology integrations.
What we are looking for
- 7+ years of Product Management experience with a track record of owning
complex, high-impact workflows end-to-end
- Proven success in logistics or related operational domains, with supply chain
knowledge a plus
- Experience in fast-paced SaaS or marketplace environments with the ability to
ramp quickly
- Strong technical fluency, comfortable reading API documentation,
understanding data flows, and collaborating closely with engineers
- Data-driven decision-making skills, leveraging analytics and feedback loops
to inform priorities
- Excellent collaboration skills and proven ability to partner with operations
teams and cross-functional stakeholders
- Customer experience mindset with a passion for improving user journeys while
driving operational efficiency
- Bonus: familiarity with warehouse management systems or other Ops tooling
At AppDirect, we believe that innovation thrives in an environment that houses
diversity of excellence, experience and thought. We respect each AppDirector as
their own fingerprint; unique with no one alike. We foster an environment of
inclusion without regard to race, religion, age, sexual orientation, or gender
identity enabling AppDirectors to embrace their uniqueness to do their best
work. As such, we strongly encourage applications from Indigenous peoples,
racialized people, people with disabilities, people from gender and sexually
diverse communities, and/or people with intersectional identities.
At AppDirect we take privacy very seriously. For more information about our use
and handling of personal data from job applicants, please read our Candidate
Privacy Policy. For more information of our general privacy practices, please
see AppDirect Privacy Notice:
https://www.appdirect.com/about/candidate-privacy-noticehttps://www.appdirect.com/about/privacy-notice
[https://www.appdirect.com/about/privacy-notice]
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