How will you CONTRIBUTE and GROW? Representatives must be able to respond to customer questions and navigate through computer based solutions to provide information about orders and manage them effectively. They must be able to prioritize and manage their time well. The main purpose of this position will be to correspond with industrial, medical and specialty gas customers, answering all customer inquiries as the first point of contact by phone, email and EDI systems. In addition to displaying excellent customer service skills, the incumbent must be able to demonstrate strong administrative and communications skills in a fast paced environment. #LI-DNI ___ Are you a MATCH? Competencies and Profile Some prior knowledge of industrial experience in welding Proficient with Computers Strong working knowledge with Oracle, SaleForce and Google would be considered an asset Experience working in customer service role is essential Excellent communication and interpersonal skills Excellent customer service Prioritization and time management is a must Requirements Post-secondary diploma required Proficient English and French Oracle experience required (2 years) Must be detail oriented and have excellent time management skills Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be here! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global careers website at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this form
