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ABOUT THE TEAM
DoorDash's mission is to grow and empower local economies. By building
intelligent, last-mile delivery technology for local cities, DoorDash connects
people with the local businesses they care about – helping grow business and the
communities that support those businesses. To further this mission, we’re
looking for a Head of Growth who will sit at the intersection of growth, product
and operations, to help bring affordable delivery options to Canadian users.
ABOUT THE ROLE
We’re looking for a strong operator with a bias to action to help lead
DoorDash’s growth across Quebec. As the market owner, you’ll blend sharp
analytical thinking with on-the-ground insights to uncover opportunities, solve
problems, and drive customer engagement and retention across key cities.
Whether it’s deep-diving into performance data or shadowing a store to
understand customer pain points, you’ll identify issues at both the macro and
micro level. You'll work cross-functionally to test, iterate, and scale
solutions. You’ll serve as a critical link between Quebec markets and Canada HQ,
identifying the tactics and resources needed to unlock local growth and
differentiate Doordash.
We’re looking for someone gritty, curious, and intellectually rigorous, fluent
in French, comfortable working across teams, and eager to take ownership of one
of DoorDash’s most exciting regions!
YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…
- Own and execute the growth strategy across Quebec: Build the roadmap and
drive initiatives that grow customer engagement and retention in priority
markets like Montreal, Laval, and Longueuil.
- Balance analytics with field insight: Validate assumptions with real-world
examples by combining rigorous data analysis with first-hand learnings from
customer interviews, store visits, and merchant shadowing.
- Lead cross-functional collaboration: Partner with teams across Merchant,
Dasher, Marketing, and Promotions to test, iterate, and scale localized
solutions.
- Be the voice of Quebec at Canada-HQ: Represent the needs of your market and
shape how Canada-wide strategies are applied locally.
- Act like an owner: Bring grit, curiosity, and operational discipline to
everything you do, with the autonomy to shape outcomes in your market.
WE’RE EXCITED ABOUT YOU BECAUSE…
- You’re a builder at heart: You approach challenges with curiosity and
creativity, thrive in ambiguity, and aren’t afraid to question the status
quo. You build systems where none exist and see experimentation as a pathway
to impact.
- You care deeply about your community: You want your work to make a tangible
difference in your city and take pride in building trust and strong
relationships with local stakeholders.
- You bring strong strategic, operational, and analytical experience: You have
4+ years of experience in consulting, strategy, startups, analytics, or
business operations, and know how to turn data and insights into clear,
impactful action.
- You’re bilingual and bicultural: You’re fluent in French and English, both
written and spoken, and understand how to operate effectively in Quebec’s
unique cultural landscape.
QUALIFICATIONS
- 4+ years of experience in consulting, strategy, startups, analytics, or
business operations
- Fluent in French and English, both written and spoken
- Proficient in Excel/Google Sheets and SQL, and use data to inform decisions
and measure success.
- Proven ability to design and implement strategies that move key metrics and
drive meaningful change.
- Excellent communication skills, can write clearly, speak confidently, and
adapt your style to different audiences.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With
Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC
and certain features may qualify it as an AEDT in NYC. As part of the hiring
and/or promotion process, we provide Covey with job requirements and candidate
submitted applications. We began using Covey Scout for Inbound
[https://getcovey.com/product/covey-scout-inbound] from August 21, 2023, through
December 21, 2023, and resumed using Covey Scout for Inbound
[https://getcovey.com/product/covey-scout-inbound] again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit
may be viewed here: Covey [https://getcovey.com/nyc-local-law-144]
ABOUT DOORDASH
At DoorDash, our mission to empower local economies shapes how our team members
move quickly, learn, and reiterate in order to make impactful decisions that
display empathy for our range of users—from Dashers to merchant partners to
consumers. We are a technology and logistics company that started with
door-to-door delivery, and we are looking for team members who can help us go
from a company that is known for delivering food to a company that people turn
to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team
members the opportunity to share their unique perspectives, solve new
challenges, and own their careers. We're committed to supporting employees’
happiness, healthiness, and overall well-being by providing comprehensive
benefits and perks including premium healthcare, wellness expense reimbursement,
paid parental leave and more.
OUR COMMITMENT TO DIVERSITY AND INCLUSION
We’re committed to growing and empowering a more inclusive community within our
company, industry, and cities. That’s why we hire and cultivate diverse teams of
people from all backgrounds, experiences, and perspectives. We believe that true
innovation happens when everyone has room at the table and the tools, resources,
and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon
initial connection.
