Chances Dawson Creek is currently looking for a vibrant Gaming Attendant. Under the direct supervision of the Operations Manager, this position is responsible for a variety of duties including but not limited to, customer service, selling cards, cash handling, calling games and completing detailed paper work, all while contributing to a safe and welcoming work environment for all employees and ensuring adherence to all policies and procedures.
Duties and Responsibilities Include:
Welcome, educate, direct, and serve the customers promptly, professionally, and positively.
Assist with floor sales, call backs, specials tables, and clean up during the event.
Verifies and processes jackpots, short pays, cancelled credits and hand-pays; makes change; clears tilts and jams; replenishes ticket inventory
Conducts prescribed maintenance on slot machines as required
Distributes and monitors Reserved signs
Documents and reconciles transactions
Monitors and reports all irregular or suspicious activities
Assume responsibility for cash and floats that have been issued.
Be visible on the floor at all times.
Complete deposits, as well as daily paperwork and reports.
Communicates effectively with all appropriate operational departments
Builds strong working relationships with guests and employees
Complies with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed
Successful Candidates will possess the following qualifications:
High school diploma or GED equivalent
Minimum two years cash handling experience in a customer service position
Ability to operate adding machines, currency counters and other related equipment
Ability to successfully obtain a Criminal Record and Credit Check
Professional attitude and appearance, strong interpersonal skills and a team player
Dependable and reliable with a demonstrated commitment to service excellence
Must be available to work a variety of shifts including days, nights, weekends and statutory holiday
Minimum 1 year of customer service experience
Serving It Right Certification
