Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Position: Strategic Applications Consultant (ServiceNow) Bi-Weekly Salary: $4,002.61 - $4,818.94 Division: Application & Consulting Services Manager: Travis Juffinger Location: Regina, SK The Strategic Applications Consultant manages multi-person, multi-disciplined project teams, and formulates business responses to clients. The position manages project teams either directly or through project leaders and provides leadership to staff in a broad area of major applications architecture. The position sets its own standards and work to be completed, and has significant input to objectives and technical issues. The position independently initiates and recommends various programs and is responsible for all aspects of the most difficult and highly complex projects and applications. The analyst would make a responsible contribution to decisions on all matters including policies, utilization and development. As a knowledgeable leader, the Strategic Applications Consultant also makes a significant contribution to the customer in multiple areas, dealing with customers and ISM senior or executive management. Responsibilities Managing multi-person, multi-disciplined project teams, including coordinating and administering the planning budgeting, organizing, development, control and implementation of the projects. Formulating business responses to clients, including hardware and software options and strategies, capacity planning, methodology, applications schedules and costs. Developing and costing computing technology solutions for complex and diverse client/business needs such as hardware, software, personnel, communications and facilities. Making recommendations concerning decisions on policies, utilization and development. Providing leadership to staff and customers in a broad area of major applications architecture. Providing advice, leadership and program recommendations to staff and customers on all aspects of major applications architecture. Making presentations to customer executives and participating in other public speaking events. Developing and maintaining expertise with leading edge technology and recognition as an industry leader. Who You Are Qualifications University degree or diploma from a two year program in Computer Science/Data Processing or an equivalent combination of education, experience and training plus 9 years in one area of business or systems technology. Superior knowledge and recognition as an industry specialist in information technologies, methodologies, tools and techniques. Excellent leadership, organizational and project management skills. Demonstrated public relations and speaking skills. Excellent oral and written communication skills. Skills and abilities acceptable to the client. Key Skills & Abilities The following skills and abilities are considered an asset for this position: Expert-level ServiceNow technical expertise, with demonstrated ability to drive solution architecture, design, integration and development. Demonstrated experience with ServiceNow’s Telecommunications Service Management (TSM) module. ServiceNow Certified Implementation Specialist (CIS) ServiceNow Certified Application Developer Certified Implementation Specialist in ITSM Certified ServiceNow Associate System administrator with experience in form configuration, workflow administration, and reporting Experience with ITIL processes and frameworks Excellent knowledge of Agile development methodologies Investigative, curious, and creative Ability to lead a team by example Ability to present technical material to varied audiences Exceptional customer relationship management and interpersonal skills Experience providing regular maintenance, updates, enhancements, and defect remediation to the ServiceNow ITSM and ITOM platforms Proficiency in JavaScript/AJAX and SQL Experience developing REST server APIs Excellent knowledge of HTML, CSS, and Angular Experience with databases, data analysis ITIL foundation certified Self-driven and team oriented *Note: This role may involve working with technology that is covered by US and/or Canadian Embargo Export Regulations; therefore all applicants will be subject to additional security screening requirements. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Welcome! We’re glad you’re here. 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