Shift: Tuesday - Saturday (12:30pm - 9pm)
In this role you will:
Support the Distribution Supervisor in providing day to day guidance, work direction to Warehouse Associates ensuring that deliveries are organized and loaded in a safe and efficient manner and that delivery teams are debriefed at the end of their shifts.
Assist in the collection, entry and communication of data in information such as KPI's, recognition program, etc...
Understand all aspects of the picking, receiving and home delivery operations and provide assistance as required.
Liaise and follow-up with operations, sales, customer service and customers on any issues or problems.
Provide support to the Delivery Teams during daily preps, deliveries, and complete manifest releasing.
Manage routing system and delivery runs, equipment sign-out.
Conduct and reconcile distribution issues that impact inventory and ensure they are completed in an accurate and timely manner.
Act in a supervisory/team lead capacity in the absence of a Supervisor (i.e.., afternoon/evening shifts, vacation coverage).
Provide training and orientation for new Associates.
Works on various project initiatives as required.
The Qualifications and Experience we like to see:
A college diploma in a related field.
1-2 years of leadership and/or supervisor experience is preferred.
Previous experience in warehouse, delivery, and inventory (cycle counts, return to vendor process) is a definite asset.
Knowledgeable and understanding of provincial transportation and policies is an asset (ex. log books, trip inspections, checking them over making sure they are correct and up to date, etc...)
Must have strong communication and problem-solving skills with the ability to deal with various internal/external stakeholders on issues and discrepancies (i.e.., order mix-ups, non-deliveries, manifest errors).
Ability to multi-task and work on multiple projects or assignments as well as interacting with Management, Associates, customers and vendors
Why members of our Operations team love working at Sleep Country Canada/Dormez-vous?:
Diverse and inclusive work environment
Competitive hourly rates and annual performance bonus
Full medical, dental benefits and a Deferred Profit Sharing Program
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment
Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
Maternity/Parental leave top up benefits
Tuition Reimbursement Program that covers professional AND personal development
Yearly safety footwear and/or uniform allowance
A focus on training and development
Long service awards, celebrations and other social events
Associate Referral Program
Paid day off to volunteer at your local charity of choice
Recognized as one of Canada’s Most Admired Corporate Cultures in 2023 by Waterstone Human Capital
Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)
At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.
