Imagine what you could do here. The people here at Apple don’t just create
products — they create the kind of wonder that’s revolutionized entire
industries. It’s the diversity of those people and their ideas that inspires the
innovation that runs through everything we do, from amazing technology to
industry-leading environmental efforts. Join Apple, and help us leave the world
better than we found it. As an Apple Channel Store Territory Lead, you will be
accountable for extraordinary business results, enhancing Apple brand awareness
through delivering a customer experience and advocacy across a territory. You
collaborate with store teams and regional leadership, spending quality time
inspiring multiple teams with your forward-thinking style and love for
technology. In this position, you will leverage your deep understanding of the
market, demographics, and behavior of consumers to regularly conduct product
demonstrations, foster connection with customers, and provide insights to
leadership. You are an effective leader who is passionate about Apple, builds
strong relationships, and influences partners to drive sales opportunities and
elevate the customer experience. In this position, your work schedule will be
based on business needs and will require you to work 40 hours per week,
including evenings and weekends. You will be required to provide your own
reliable transportation.
DESCRIPTION
In this role, you will: - Influence store and regional leadership across
multiple points of sale in a defined territory to build plans, achieve partner
sales targets, and grow business. - Collaborate and train reseller teams on our
products, services, and merchandising guidelines, while promoting outstanding
customer experiences and developing brand advocates. Educate and encourage store
teams to stay knowledgeable on the latest Apple product and services portfolio.
- Meet customers and promote the Apple ecosystem by communicating product
benefits and value proposition through demonstrations and consultations,
individually or in groups.. - Strive for excellence and ensure Apple’s
outstanding dedication to merchandising and brand standards are upheld
throughout your territory; This includes ensuring that all Apple fixtures,
product exposures, and merchandising elements are up to date and maintained
according to Apple's standards. - Provide daily care and inspection according to
guidelines and escalate issues for timely and effective resolution. - Enrich the
customer experience by approaching problems with creativity, curiosity, and new
ideas. - Leverage your interpersonal savvy to grow relationships, persuade
others, and influence across all levels within the partner organization. -
Coach, support, and inspire teammates to demonstrate Apple’s values and embrace
a culture of innovation and continuous improvement.
MINIMUM QUALIFICATIONS
Typically requires a minimum of 4+ years of related experience. Passion for
Apple, technology, and the customer experience. Curiosity for continuous
learning and eagerness to share knowledge with others, including peers and
cross-functional teams. Outstanding customer focus. Excellent communication and
presentation skills. Ability to educate, inspire, and influence others to foster
innovation. Strong relationship building and collaboration skills with the
ability to influence, negotiate, and persuade key regional and store-level
partners using situational adaptability. Ability to navigate ambiguity, approach
problems flexibly, and propose creative solutions. Bachelor’s degree or
equivalent experience preferred. French fluency required. Apple is a global
organization with offices worldwide and, as a result, candidates must be able to
speak English.
PREFERRED QUALIFICATIONS
High level of integrity, trust, accountability, and discretion. Strong self
motivation and ability to work independently in a fast-paced, constantly
changing environment. Effective time management including ability to multi-task,
organize, and prioritize tasks. Ambition for driving sales results and
recommending Apple solutions is desirable. Background in direct sales or
solution-based selling is a plus.
