At Lantern, our company culture stands as the bedrock of our success and a
source of pride for our teams. We firmly believe that a culture founded on trust
forms the basis for enduring relationships with clients, colleagues, and
partners.
Within this culture, we nurture an environment of respect, inclusion, and
belonging, fostering collaboration among inspired teams. We prioritize the
well-being of our colleagues, the success of our clients, and our positive
impact on society.
Embracing a growth mindset where curiosity thrives, we celebrate excellence and
value individuals who inspire and mentor others, elevating the collective. Our
driving force lies in personal and business growth. We go above and beyond to
surprise and delight our clients, delivering tangible business value. In facing
challenges, we make tough choices and solve complex problems to positively
influence our clients, their customers, and the world at large.
As a Microsoft services partner, we hold ourselves to the highest standards of
technical excellence. This commitment to quality is evident not only in our work
but also in how we support and empower our employees. At Lantern, our culture
mirrors our core values and unwavering dedication to realizing our purpose and
vision, making it a dynamic and fulfilling workplace. Together, we transcend the
ordinary and achieve extraordinary results.
POSITION SUMMARY
THE DELIVERY MANAGER PLAYS A VITAL ROLE BY TAKING OWNERSHIP AND ENSURING THE
SUCCESS OF MULTIPLE PROJECTS THROUGH EFFECTIVE LEADERSHIP AND CLIENT-FACING
ENGAGEMENT. THIS ROLE IS TASKED WITH ACHIEVING EXCELLENCE IN PROJECT DELIVERY,
CULTIVATING CUSTOMER RELATIONSHIPS, IDENTIFYING BUSINESS OPPORTUNITIES, AND
UTILIZING AGILE METHODOLOGIES TO LEAD TEAMS TOWARD THE DELIVERY OF HIGH-QUALITY
SOFTWARE SOLUTIONS. ACTING AS A TRUSTED ADVISOR, THE DELIVERY MANAGER ADOPTS A
PRODUCT-THINKING MINDSET AND A COLLABORATIVE APPROACH TO DRIVE CLIENT OUTCOMES
AND DELIVER EXCEPTIONAL EXPERIENCES.
POSITION RESPONSIBILITIES
- Proven leadership abilities when working with project teams to ensure
high-quality service delivery within agreed timeframes while proactively
managing risks and maintaining budgets.
- Serve as the primary contact for clients, managing the product development
lifecycle and fostering collaboration across functional teams.
- Draft and maintain project charters, proposals, and quotations including
clearly articulating the objectives, scope, budget, and success criteria.
- Define business outcomes through working with stakeholders to establish
measurable goals and key performance indicators (KPIs) that align with
strategic priorities.
- Manage milestones and realistic timelines by developing a detailed project
plans with phased deliverables, dependencies, and resource requirements.
- Report progress and outcomes through providing regular updates to
stakeholders to maintain transparency and drive continuous improvement.
- Employ Agile and Scrum methodologies to guide project delivery, ensuring
alignment with these practices.
- Collaborate closely with engineering, product, design, and QA teams to define
and achieve product goals.
SKILLS, KNOWLEDGE AND EXPERTISE
- Project Management certifications (PMP, CAPM, etc.) and Agile/Scrum
certifications are preferred.
- 5-8 years of project management experience in Agile consulting environments,
with a proven track record of delivering high-quality software solutions.
- Exceptional skills in communication, management, problem-solving, and client
engagement.
- Proven experience leading complex, multi-phase engagements in the software
development industry
- Strong consulting skills with a history of understanding client needs and
ensuring their satisfaction.
- Experience delivering projects in AI, analytics and digital transformation
are a bonus.
