Wyse Meter Solutions Inc. provides turnkey submetering and utility expense
management services to property managers, building owners and developers across
Canada. Wyse is unique in its ability to provide energy consumption transparency
and accountability to its customers.
Reporting to the Vice President of Operations, the Sr. Manager, Meter Data
Management (MDM) is responsible for leading Wyse’s meter data operations across
the full data lifecycle—from acquisition through validation, storage, analysis,
and delivery. This individual will oversee the development and implementation of
robust systems, quality assurance processes, and workflows to ensure accurate,
secure, and timely availability of metering data for billing and performance
monitoring.
The Sr. Manager will lead a high-performing team of analysts and specialists,
providing strategic direction and operational oversight across MDM processes.
This includes interpreting complex data flows from field meters to backend
systems, identifying anomalies and performance gaps, and driving data-driven
improvements that align with corporate objectives. The role acts as a key
escalation point for meter data issues and collaborates cross-functionally to
coordinate resources and deliver resolution.
A successful candidate will bring strong leadership capabilities, in-depth
knowledge of data engineering principles. The role demands strong analytical
thinking, stakeholder management, and a proven ability to implement innovative
and scalable improvements within a regulated utility environment.
KEY RESPONSIBILITIES
- Oversee the efficient and accurate collection, validation, storage, and
analysis of meter data.
- Implement and maintain systems and processes for the secure storage,
organization, and retrieval of meter data, ensuring compliance with data
privacy and security regulations.
- Develop and implement quality assurance processes to identify and resolve
data discrepancies, ensuring data integrity and reliability.
- Identify opportunities for process optimization, automation and efficiency
gains in meter data management workflows, and lead initiatives to implement
improvements.
- Lead and manage a team of data analysts, providing guidance, mentorship, and
support to ensure efficient and effective analysis of meter data.
- Collaborate closely with cross-functional teams and external partners to
identify data requirements, enhance data collection processes, and streamline
data analysis workflows.
- Establish key performance indicators (KPIs) and metrics to monitor the
performance of meter data management processes and generate regular reports
for stakeholders.
- Utilize advanced analytics tools and methodologies to interpret complex meter
data, identify patterns, anomalies, and trends, and present actionable
insights to support strategic decision-making.
- Effectively communicating findings, recommendations, and reports to internal
stakeholders, enabling informed and timely decision-making and optimizing
operational efficiency.
- Other relevant duties will be assigned as required.
Required Education and Qualifications
Technical – Must Have
- Over 6 years of experience in Electrical, Computer, Data Engineering or
similar roles. MBA would be a plus.
- Deep knowledge of Data Engineering and the data lifecycle: acquisition,
transmission, validation, mapping, storage, analysis, and delivery.
- Proficiency with data analysis tools and techniques for working with large,
complex datasets. Well developed skills and experience taking data analysis
outcomes and deploying operational and process changes to deliver measurable
results.
- Strong understanding of data engineering principles and scalable system
design.
- Experience with systems and process implementation, ensuring data accuracy,
scalability, and efficiency.
- Expertise in quality assurance: establishing and maintaining controls to
ensure data integrity, security, and regulatory compliance.
- High proficiency with technical tools: databases (SQL), data
manipulation/visualization platforms, and general computer literacy to
support decision-making.
- Demonstrated success in process optimization and automation, driving
continuous improvement in data workflows.
Technical - Ideal to Have
- Familiarity with submetering (or Utilities) systems and hardware (electric,
water, gas, thermal submeters) and their integration with backend platforms
and billing systems.
- Knowledge of Meter Data Management (MDM) platforms specific to submetering
operations.
- Experience with quality assurance and compliance unique to submetering data
flows (meter read validation, exception handling, regulatory reporting).
- Exposure to advanced metering technologies (AMI/AMR, IoT-enabled submeters,
BAS integration).
- Understanding of energy services programs in submetered environments (e.g.,
demand response, energy efficiency initiatives, dynamic billing models such
as Rate Switch).
Leadership & Managerial Skills
- Proven track record in leading, mentoring, and developing high-performing
teams of analysts and specialists.
- Ability to set strategic direction, align team objectives with organizational
goals, and act as an escalation point for data-related issues.
- Strong stakeholder management and communication skills: collaborating across
departments and external partners; communicating with both technical and
non-technical audiences.
- Demonstrated success in process optimization and automation, driving
continuous improvement in data workflows.
- Excellent decision-making and results orientation in fast-paced environments
with multiple priorities.
- Strong communication and influence skills, with the ability to present
complex insights clearly.
- High adaptability and learning agility, staying current with emerging
technologies, tools, and best practices.
Benefits of Working at Wyse
- Be part of a company that is certified as a Great Place to Work
- Give back to the community through our Wyse Helping Homes Program
- Open yourself to amazing opportunities for career and professional
development
- Enjoy our employee perks in retail, travel, restaurants and many more
- We offer an Employee Assistance Program
- Join us in our quarterly employee social events
- Be part of a collaborative environment
- Free parking
- TTC accessible
Our Values at Wyse
- We strive for quality and excellence in everything we do.
- We are proactive and understand our stakeholders' needs, providing innovative
solutions to meet them.
- Our priority is ensuring a safe work environment, where the safety of our
employees and stakeholders comes first.
- Our people are industry leaders, setting standards in the submetering and
utility expense management sectors.
- We foster a positive team environment where we work as one toward common
goals, continually encouraging career growth and development.
- We provide consistent, clear communication, ensuring transparency at every
stage of the project.
Wyse welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all
aspects of the selection process.
While we value diversity and welcome applications from qualified candidates,
please understand that we cannot provide assistance with LMIA-related matters.
