Job Title:
Seasonal Manufacturing Floor Supervisor (Internal Only)
Shift: TWILIGHT
Department(s):
Unspecified, Manufacturing
Terms of employment:
Full-Time, Hourly, Contract
Reports to:
Room Manager
Rate:
$28.64/hour
Location:
Etobicoke, ON
Submit Applications by:
12:00pm EST on Thursday, October 2, 2025
The Role: Seasonal Manufacturing Floor Supervisor
Availability: Full-time with an ability to work mornings, afternoons, holidays,
and occasional weekends and holidays.
Working alongside the Room Management team, the Floor Supervisor oversees the
daily activities for the production area and is responsible for ensuring staff
are working safely, while meeting production or distribution & fulfillment
requirements. Train, coach and motivate staff to ensure good morale as well as a
high level of productivity. Maintain accurate staffing level to accomplish
department needs. Implement initiatives aimed at improving processes, safety,
and efficiencies. As a Floor Supervisor, you bring Lush’s Leadership Practices
into all elements of your business:
Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live
with Purpose.
What you do (responsibilities):
- Supervise a team of floor staff potentially exceeding 50 staff
- Oversee that best practices, quality standards and health and safety
procedures are adhered to and address any areas of concern to management
- Supports new or returning staff as required with onboarding, demonstrations
of daily duties and responsibilities while ensuring safety and SOP guidelines
are being followed
- Report and document workplace incidents to management
- Organize, assign, delegate daily tasks, activities, and workflow to the team
leaders
- Participate in reviewing and developing department standard operating
procedures
- Oversee and monitor the pace of production, picking, packing, shipping, and
receiving
- Complete and ensure documentation of pre-shift checklists
- Ensure a high level of motivation through coaching and feedback to the team
leaders
- Escalate significant performance issues to the room management team
- Ensure smooth communication between shifts
- Determine and facilitate what training is required for floor staff
- Participate in performance discussions in partnership with room management
- Support recruitment initiatives and oversee staff attendance, punctuality,
and break periods
- Support payroll entry and timecard verifications
- Review weekly production plan and/or orders & deliveries to determine staff
requirements and create a weekly work schedule
- Maintain highest level of product fulfillment possible
- Support DEIB initiatives and communication
- Host daily huddles and meetings as required
Who you are (qualifications):
Required:
- Current Lush employee
- Currently holding an Inventory Controller position
- Available to work the Twilight shift
- General understanding of in-room operations (i.e. routings/metrics,
compounding, production lines, processes)
- Flexibility to work within the Distribution, Digital, and Manufacturing
businesses as required
- Confident with basic mathematics, ability to count, including addition and
subtraction
- Proven track record in training, coaching, and developing employees
- Knowledge of Employment Standards and Occupational Health and Safety
standards
- Excellent problem-solving and communication skills
- Exceptional organizational skills
- Reliable, consistent attendance, punctual and dependable
- Able to provide and receive feedback
- Commitment to abide by and oversee health & safety regulations
- Commitment to abide by and oversee out quality and good manufacturing
practices
- Aware of production room Key Performance Indicators (KPIs)/Production
Measurements (i.e. targets, PPH)
- Able to navigate email, MS Office Suite, and Google programs (i.e. Sheets,
Chat, Meet)
- Accustomed to working in a highly seasonal, high pressure environment
- Comfortable with reading, writing, and speaking English in order to
communicate with peers and leadership on all platforms (i.e. in person, via
email, via Google/Teams chat)
Preferred:
- Has held current role for minimum of 1 year
- Experience as a Lush Team Leader/Trainer (seasonal or core)
- Experience as a Lush Floor Supervisor (seasonal or core)
- Experience working in a variety of rooms and departments within Lush
- Previous experience working as a Team Leader or Floor Supervisor (seasonally
or core)
- Capable of performing basic payroll functions
- Proficiency with AX functions
- Comfortable with presenting and public speaking
- Experience in cosmetics, pharmaceuticals, manufacturing, supply chain and/or
food industries
- Knowledge of mechanical equipment and processes
- Flexible to work mornings, afternoons, weekends, holidays, and occasional
overtime as needed
How to Apply: Submit application found on the Colleague Center Internal Job
Board
Need help? Email adeoliveira@lush.com [adeoliveira@lush.com]
Only select applicants will be considered for this opportunity based on our
selection criteria
The above information on this description has been designed to indicate the
general nature and level of work performed by employees with this
classification. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities, and qualifications
required of employees assigned to this job.
At Lush, we believe when we continue to foster a culture of inclusion and
respect within a diverse workforce, we are doing our part in building a world
where there is equal opportunity for all. We recruit from a variety of
employment agencies, community groups, non-profits, and online social and job
sites, and in our business practices, strive to leverage the gift that diversity
brings. We welcome diverse candidates to our recruitment process. Lush is
committed to providing accessible employment practices. Requests for
accommodation can be made at any stage of the recruitment process. Applicants
are asked to please make their needs/requirements known.
Lush North America unequivocally supports equal opportunity employment for all
applicants regardless of religion, race, color, gender identity or expression,
sexual orientation, ancestry, differently abled, adverse mental health, and
other characteristics both defined, protected and enforced by the law
under federal or provincial/state jurisdiction.
Best of luck on your job search, and don't forget to follow us to learn more!
We Are Lush [https://weare.lush.com/]
YouTube [https://www.youtube.com/@LUSH]
LinkedIn [http://www.linkedin.com/company/lush-fresh-handmade-cosmetics]
Lush Cosmetics North America respectfully recognizes that our business operates
on Indigenous territory across Turtle Island. As a business headquartered in
Canada, our largest facilities are located on the unceded territories of the
Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the
Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and
now home to many diverse First Nations, Inuit and Métis peoples.
Our commitment to reconciliation and decolonization is guided by the Truth and
Reconciliation Commission of Canada: Calls to Action #92
[https://ehprnh2mwo3.exactdn.com/wp-content/uploads/2021/01/Calls_to_Action_English2.pdf].
We recognize that our facilities, along with our settler and newcomer staff are
guests on this land and as we act to repair past harm, we do it together in
allyship with Indigenous People everywhere, including staff, customers and with
leadership from organizations and communities we work with.
