ServiceNow Enterprise Account Executive - Toronto

NewRocket • Toronto • 4w ago

Our Mission NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow. NewRocket has been awarded the “2024 BEST Award”, “2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)”, “2023 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2023 ServiceNow Creator Workflow Partner of the Year”. We are #GoingBeyond Come join our Crew! Our Approach to Work At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams. We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary! Your Career As a ServiceNow Enterprise Account Executive, you will take the lead on new account development, critical account management, territory expansion, sales operations, and professional development within the Canadian region. This is a unique position, with high stakeholder visibility, and influence in expanding our ServiceNow offerings and footprint. If you thrive in a consultative environment, and are keen to building strategic partnerships with ServiceNow customers across multiple industry sectors, you would excel in this role! Your Impact

Establish, develop and grow new business relationships with influential contacts within Key Accounts. 
Identify, partner and develop account plans for ServiceNow solutions for target territory, actively developing strategies that result in providing the best to our customers. 
Responsible for new account development, account management, territory development, sales operations and professional development. 
Travel based on client and project needs, including visiting top 25 accounts on a quarterly basis. This may include transporting client, prospective clients, and/or coworkers to various functions. 
Demonstrate the product, both standard and tailored to prospects and existing customers 
Draft proposals and statements of work for solutions. 
Recommend products to customers, based on customers' needs and interests. 
Answer customers' questions about products, prices, availability, product uses, and terms of agreement. 
Estimate or quote prices, credit or contract terms and delivery dates. 
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. 
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. 
Create a business plan outlining how you will manage sales and develop business within the region, including designing innovative marketing events. 
Monitor market conditions, product innovations, and competitors' products, prices, and sales. 
Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. Includes providing biweekly forecast. 
Communicate with Sales Operations of any and all issues related to billing, etc. 
Understand the product and solutions, including attend classes and seminars related to industry, services, and products.

Your Experience

Minimum 4 - 6 years of experience selling ServiceNow solutions for a premier or elite ServiceNow partners, or SaaS competing product 
Successful experience establishing trusted relationships with current and prospective clients (strong preference in the ServiceNow ecosystem) 
Demonstrated ability to generate new business, build relationships, negotiate deals, and maintain healthy C-Level relationships 
Experience leading multiple concurrent sales cycles from opportunity identification through closure Proven track record of at least 3 contiguous years of achieving or exceeding quota 
Exceptional client relationship skills and demonstrated experience developing consultative, influential relationships with executives and other key stakeholders

Education & Certifications BA/BS degree in Business Administration or technology related field preferred, or equivalent experience  This position requires occasional travel, both domestic and international, as part of the job responsibilities. We Take Care of Our People NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.ca@newrocket.com [hr.us@newrocket.com].