Saviynt's AI-powered identity platform manages and governs human and non-human
access to all of an organization's applications, data, and business processes.
Customers trust Saviynt to safeguard their digital assets, drive operational
efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today
helping organizations safely accelerate their deployment and usage of AI.
Saviynt is recognized as the leader in identity security, with solutions that
protect and empower the world’s leading brands, Fortune 500 companies and
government institutions. For more information, please visit www.saviynt.com
[http://www.saviynt.com/].
Saviynt is an identity authority platform built to power and protect the world
at work. In a world of digital transformation, where organizations are faced
with increasing cyber risk but cannot afford defensive measures to slow down
progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled
visibility, control and intelligence to better defend against threats while
empowering users with right-time, right-level access to the digital technologies
and tools they need to do their best work.
Our TAMs are seasoned account management and technical resolution professionals
who are at the top of their field and are unified in exceeding customer
expectations, improving our processes and technology, and meeting company growth
objectives. The TAM is a very experienced TAM, responsible for resolving complex
problems and providing excellent technical and customer service to specific key
accounts. He/she will help them overcome issues that arise, succeed in their
business using our technology and services, expand their usage of our products,
be a reference to prospective customers, and be a long-term and loyal customer.
The accounts assigned may include any of our paid service packages, where the
services of an experienced TAM are expected. TAMs are generally assigned
customers with a top-level service package, have high complexity, are
high-touch, or are enterprise-level.
\n
WHAT YOU WILL BE DOING
- Communicate with customers and internal teams to explain products and
implementation schedules.
- Review technical requirements, schedules, and customer interactions.
- Assist in Pre-Sales activity helping analyzing prospects’ business and
technical requirements and developing service propositions that meet those
needs.
- Demonstrate products to customers and explain how the proposed product or
solution meets customers’ needs.
- Identify the services and support customers to make effective and productive
use of Saviynt platform by bringing in thought leadership in architecture and
design.
- Produce Service implementation estimates and plans to support the
implementation of Saviynt solutions.
- Produce Service implementation Scoping and ROM documents as well as Service
implementation Contracts/SOW's for Saviynt solutions.
- Oversee the successful delivery of Professional Services and respond to
technical concerns and problems, ensuring smooth implementation and launch.
- Managing the ongoing relationship with customers to ensure that they continue
to make effective use of Saviynt products.
- Analyze customers’ support requirements and identify areas where the Saviynt
can offer improved service or reduce support costs.
- Communicating the Saviynt vision and product roadmap
- Managing upsell and cross-sell opportunities, negotiating contracts and
pricing
- Driving expansion opportunities
WHAT YOU BRING:
- Must have a minimum of 8 years of relevant experience in Identity Governance
and Administration and/or Identity and Access Management domain
- Must have experience leading delivery projects and strong track record of
delivering successful solution outcomes for clients in Identity
transformation programs
- Professional work experience as part of an enterprise software company or
systems integrator.
- Experience interfacing and communicating with clients and partners
- Experience in managing multiple projects
- Experience with project planning, resource management, scope, schedule and
status, documentation. [http://documentation.Familiarity]
- Familiarity [http://documentation.Familiarity] with the following
technologies a plus: web technologies: XML, SPML/SOAP, Web and Application
Servers, HTML Databases (Oracle, Sybase, MSSQL, MySQL) Directories (LDAP, AD)
enterprise HR systems (SAP, PeopleSoft) programming languages such as Java,
.NET or C++ identity management provisioning systems (Sun, Oracle, IBM,
Novell) Security software or internal IT audit experience
BENEFITS
- Medical, Dental, Vision, Life Insurance
- Vacation Time
- Sick Time
- Holiday Parties
- Daily Catered Lunches
- Employee Recognition Programs
- Team Socials
\n
If required for this role, you will:
-
Complete security & privacy literacy and awareness training during onboarding
and annually thereafter
-
Review (initially and annually thereafter), understand, and adhere to
Information Security/Privacy Policies and Procedures such as (but not limited
to):
Data Classification, Retention & Handling Policy
Incident Response Policy/Procedures
Business Continuity/Disaster Recovery Policy/Procedures
Mobile Device Policy
Account Management Policy
Access Control Policy
Personnel Security Policy
Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service
company focused on Identity Authority to power and protect the world at work.
You will experience tremendous growth and learning opportunities through
challenging yet rewarding work which directly impacts our customers, all within
a welcoming and positive work environment. If you're resilient and enjoy working
in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team.
All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or veteran status.
If required for this role, you will:
-
Complete security & privacy literacy and awareness training during onboarding
and annually thereafter
-
Review (initially and annually thereafter), understand, and adhere to
Information Security/Privacy Policies and Procedures such as (but not limited
to):
Data Classification, Retention & Handling Policy
Incident Response Policy/Procedures
Business Continuity/Disaster Recovery Policy/Procedures
Mobile Device Policy
Account Management Policy
Access Control Policy
Personnel Security Policy
Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service
company focused on Identity Authority to power and protect the world at work.
You will experience tremendous growth and learning opportunities through
challenging yet rewarding work which directly impacts our customers, all within
a welcoming and positive work environment. If you're resilient and enjoy working
in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team.
All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or veteran status.
