JOIN US IN BUILDING THE FUTURE OF FINANCE.
Our mission is to democratize finance for all. An estimated $124 trillion of
assets will be inherited by younger generations in the next two decades. The
largest transfer of wealth in human history. If you’re ready to be at the
epicenter of this historic cultural and financial shift, keep reading.
ABOUT THE TEAM + ROLE
The Business Systems team at Robinhood partners with Compliance and Legal
stakeholders to deliver impactful technology solutions that streamline their
operations and enhance efficiency. We build and maintain systems that power key
processes, with a focus on scalability, automation, and user experience.
As a ServiceNow Developer, you’ll design and deliver high-impact features and
integrations that span multiple modules, including ITSM, ITAM, and HRSD. You’ll
collaborate closely with cross-functional teams to translate business needs into
technical solutions that are reliable, scalable, and aligned with ServiceNow
best practices.
The role is located in the office location(s) listed on this job description
which will align with our in-office working environment. Please connect with
your recruiter for more information regarding our in-office philosophy and
expectations.
WHAT YOU’LL DO
- Platform Development & Customization: Design, develop, and maintain complex
ServiceNow applications across ITSM, ITAM, and HRSD modules, including custom
workflows, business rules, UI policies, ACLs, and advanced scripting using
JavaScript, GlideScript, and ServiceNow APIs
- Integration Architecture & Implementation: Lead the design and development of
system integrations using ServiceNow Integration Hub, REST/SOAP web services,
MID servers, and custom integration solutions to connect ServiceNow with
third-party applications and enterprise systems
- ITSM & ITAM Module Expertise: Configure and customize IT Service Management
processes including Incident, Problem, Change, and Request Management, while
implementing comprehensive IT Asset Management solutions including discovery,
asset lifecycle management, and software compliance tracking
- HRSD Solution Development: Design and implement Human Resources Service
Delivery solutions including employee onboarding/offboarding workflows, case
management, knowledge management, and employee self-service portals with
advanced form configurations and approval processes
- System Architecture & Technical Leadership: Collaborate with stakeholders to
gather requirements, build technical specifications, and craft scalable
ServiceNow solutions while ensuring alignment to platform best practices,
performance optimization, and maintainable code standards
- Quality Assurance & Documentation: Build comprehensive unit tests,
facilitate code reviews, craft detailed user documentation, and ensure
accurate change management processes are maintained throughout the
development lifecycle
WHAT YOU BRING
- 3+ years of hands-on ServiceNow development experience across ITSM, ITAM, and
HRSD
- Strong programming skills in JavaScript, including GlideScript and ServiceNow
API integrations
- ServiceNow certifications (CSA, CAD, CIS-ITSM preferred)
- Bachelor’s degree in Computer Science, Information Technology, or equivalent
experience
- Excellent communication, collaboration, and analytical problem-solving skills
- Proven ability to manage multiple priorities in a dynamic, fast-paced
environment
Our team is committed to providing an inclusive and welcoming interview
experience for all candidates. If you require a specific accommodation during
the application or interview process due to a physical or mental condition,
please complete this Applicant Accommodation Form
[https://robinhood.hracuity.net/webform/index/752875e4-42ba-4dff-9951-fd51e315997e]
to notify our team. The form should only be completed if you need a specific
accommodation.
In addition to the base pay range listed below, this role is also eligible for
bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related
factors, which may include education, training, experience, location, business
needs, or market demands. The expected base pay range for this role is based on
the location where the work will be performed.
Base Pay Range:
Toronto, ON
$93,500—$110,000 CAD
Click here [https://careers.robinhood.com/benefits] to learn more about our
Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we
look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable
accommodations upon request, and complies with applicable equal employment and
privacy laws. Inclusion is built into how we hire and work—welcoming different
backgrounds, perspectives, and experiences so everyone can do their best. Please
review the Privacy Policy [https://careers.robinhood.com/applicantprivacypolicy]
for your country of application.
