Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.
CLEANING SUPERVISOR RESPONSIBILITIES:
Follow and ensure the implementation of all policies and procedures set by Fallsview Indoor Waterpark and Canadian Niagara Hotels.
Ensure a high standard of cleanliness of the Waterpark while providing courteous and quality customer service to guests.
With support from the Cleaning Manager provide leadership and direction to the Cleaning department staff members.
Assist the Cleaning Manager with administrative duties as assigned.
Maintain an open line of communication with the management staff at the Waterpark.
Resolve issues, which require the interpretation of policies and procedures.
Ability to train, supervise, direct, motivate, and encourage staff, while building a sustainable positive and constructive team environment.
Other duties as assigned.
EXPERIENCE: 3+ years’ relevant experience preferred
OTHER QUALIFICATIONS:
Hands on approach to staff supervision, provide support and assistance as needed.
Have a working familiarity with Occupational Health and Safety Regulations,
Employment Standards Act, WHMIS and other employment and health and safety legislation as it pertains to the workplace.
Excellent interpersonal, supervisor, leadership, customer service, problem solving, organization and time management skills.
Basic computer skills – familiar with Word and Excel programs.
Ability to work different shifts, including early mornings, evenings, weekends and holidays, as business demands require.
To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA
We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to hr@niagarafallshotels.com or by telephone at 905-374-4446 extension 4850.
