FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals.
Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro.
Oakville, Canada (Hybrid Role- must be able to go into office 1-2 days a week)
Are you a dynamic leader with a passion for driving excellence in sales and marketing processes? We are looking for a Senior Manager, Business Excellence to join our innovative global team! In this high-visibility global role reporting to our Director of Business Excellence, you will play a pivotal part in elevating decision-making and problem-solving skills across the organization, enhancing employee and shareholder value beyond expectations. You will work closely with the Chief Commercial Officer to revolutionize our commercial excellence strategies and ensure operational efficiency and effectiveness. This position offers significant growth opportunities and the chance to make a substantial impact on the company's success.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Operational Excellence:
Lead global initiatives to optimize operational performance and ensure alignment with strategic business objectives.
Develop and implement innovative strategies to enhance process efficiency, organizational effectiveness, and overall business impact.
Collaborate cross-functionally to identify improvement opportunities, streamline workflows, and drive continuous improvement.
Partner with senior leadership to support enterprise-wide excellence and enable sustainable value creation.
Process Improvement:
Spearhead continuous improvement projects using Lean, Six Sigma, and other methodologies.
Analyze business processes and workflows to identify areas for optimization and standardization.
Implement best practices and innovative solutions to enhance operational performance.
Lead Kaizen events and workshops to foster a culture of continuous improvement.
Performance Management:
Establish and monitor key performance indicators (KPIs) to track progress and measure success.
Provide regular reports and insights to senior leadership on business performance and improvement initiatives.
Facilitate performance reviews and feedback sessions to ensure continuous development and growth.
Project Management:
Lead and manage cross-functional projects to drive business excellence initiatives.
Develop project plans, timelines, and budgets, ensuring projects are delivered on time and within scope.
Coordinate with stakeholders to ensure project objectives are met and benefits are realized.
Analytics and Problem Solving:
Utilize data analytics to identify trends, insights, and opportunities for improvement.
Apply strong problem-solving skills to address complex business challenges and develop effective solutions.
Conduct root cause analysis to identify underlying issues and implement corrective actions.
Daily Management:
Oversee daily operations and ensure adherence to established processes and standards.
Monitor and manage day-to-day activities to ensure operational efficiency and effectiveness.
Provide guidance and support to team members to achieve daily management goals.
Change Management:
Lead change management efforts to ensure successful implementation of new processes and systems.
Develop and deliver training programs to support process changes and ensure stakeholder buy-in.
Foster a culture of continuous improvement and operational excellence across the organization.
Coaching and Development:
Act as a coach to enhance organizational problem-solving skills.
Mentor and develop team members to build a high-performing, problem-solving culture.
Be an ambassador of the lean operating model and implement the "Command Center" to drive operational excellence.
Travel Required: (
