Staff - Non Union Job Category Non Union Technicians and Research Assistants Job Profile Non Union Salaried - Research Assistant /Technician 3 Job Title HiRO Research Coordinator Department Krahn Laboratory Division of Cardiology | Department of Medicine | Faculty of Medicine Compensation Range $4,567.04 - $5,385.67 CAD Monthly Posting End Date October 15, 2025 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date October 11, 2026 This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University. At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Summary As a member of the Hearts in Rhythm Organization (HiRO) Research Team, the Research Coordinator’s primary role is to coordinate research project activities and recruit research participants in the Vancouver based clinic where patients are seen, to complete and manage data abstraction/entry for the local HiRO Data Registry and Bio bank and other related research studies. The coordinator will be responsible for specific ongoing research studies and supervising junior research assistants, students and administrative staff. The coordinator will also be responsible for training and ongoing support of research coordinators at the 23 additional National HiRO Registry participating centers. Organizational Status The HiRO Research UBC/Vancouver team provides the research infrastructure for both the local site with related enrolment, and the National HiRO Registry as the Coordinating Center. The Research Coordinator reports to the Research Program Manager, National Coordinator and the Principal Investigator (Dr. Andrew Krahn). The Research Coordinator will work closely with other research staff and will participate in activities within the UBC/Vancouver HiRO Research Program. The Research Coordinator will be the main contact for study participants and hospital staff. Work Performed - Executes sponsor and investigator-initiated research protocol and implements study procedures for study participants in accordance to Good Clinical Practice - Responsible for recruitment and enrolment of research participants, this includes reviewing healthcare information for potential study participants, introducing research studies to patients and their families, explaining the nature and requirements of the study, and obtaining consent to participate in research. - Completes HIRO registry case report forms by abstracting personal health and clinical information from medical records - Prepares applications for Clinical Research Ethics Review - Liaises with clinical and/or clerical staff at St. Paul s Heart Rhythm Centre to ensure efficient data collection from clinical sources and arranges logistics for studies. - Organizes research data based on specific study requirements as needed, responds to data quality queries generated by the HiRO national coordinator. - Develops and implements new Standard Operating Procedures and modifies existing SOPs to meet the needs of the HiRO research team - Conducts training sessions in procedures for local RNs and Clinical Nurse Leaders, and acts as the key liaison for National HiRO Registry coordinators at the 23 participating Canadian centres. - Prepares instructions for healthcare professionals on research process that may be carried out collaborating centres - Attends meetings, training and workshops as required. - Oversees the organization of blood samples and bio banking across all National HiRO Registry sites, in collaboration with research assistant/tech staff. Is certified in bio banking essentials as well as transportation of dangerous goods - Composes and types correspondence, develops study documents, forms, and data spreadsheets - Prepares data summaries for presentations and Publications as required - Communicates regularly with the National Coordinator and/or investigator about the status of research projects. - Tracks research staff sick and vacation time, day to day research office oversight, trouble shooting and communicating staffing issues to the PI and UBC HR. - Participates in interviewing of trainees, summer students - Provides consistent feedback students, trainees and administrative help - Participates in other initiatives of the Heart s in Rhythm Research Organization, including data quality improvement, patient engagement initiatives and ongoing training and development as required. - Performs other related duties for other projects, as required. Consequence of Error/Judgement The Research Coordinator exercises professional judgment and initiative in the conduct of and in coordinating clinical research studies. He/she will work with the Research Program Manager and with other members of the team to ensure that study procedures are performed consistent with the study protocol, applicable hospital procedures, ethical guidelines and regulatory policies. The Research Assistant is expected to work in a professional manner exercising poise and discretion especially when dealing with vulnerable patients and their families, and with sensitive medical information. Inappropriate disclosure of research participants personal information would contravene privacy legislation and could result in legal action. Errors in data, reference materials or publications, if detected, would result in delays and requirements for additional resources to obtain or validate data. Supervision Received The Research Coordinator reports to the National Coordinator and Principal Investigator, however, most duties will be carried out independently following appropriate training. Supervision Given Students and research admin assistant Minimum Qualifications Completion of a relevant technical program or a university degree in a relevant discipline and a minimum three years of related experience or an equivalent combination of education and experience. - Willingness to respect diverse perspectives, including perspectives in conflict with one’s own - Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion Preferred Qualifications Undergraduate degree in medical sciences, health sciences diploma and a minimum of 3 years related experience, and an equivalent combination of education and experience. Experience in clinical research is essential, including certification or willingness to certify. Specialized clinical experience/training in the areas of Cardiology and/or medical genetics is desirable. Experience in approaching patients and their families in an outpatient clinic and acute hospital setting, for the purpose of obtaining consent for research studies and completing required study procedures/documentation. Ability to communicate effectively verbally and in writing. Excellent interpersonal and organizational skills. Ability to work effectively, both independently and in a team environment. Ability to apply sound analytical skills, exercising initiative, good judgement, poise and discretion while working in an acute clinical environment. Ability to listen actively and attentively, and obtain clarification as required. Ability to analyze problems, identify key information and issues, and effectively resolve. Ability to be thorough, accurate and have a high level of attention to detail. Ability to efficiently and effectively coordinate tasks. Ability to make thoughtful, informed, and thorough decisions. Ability to develop and maintain cooperative and productive working relationships. Ability to deal effectively with a diversity of people in a calm, courteous and effective manner. Ability to conduct research interviews to obtain accurate, complete, and relevant information. Strong technical skills including experience with electronic data capture, medical record databases, wearable devices (ex. Apple Watches) and Microsoft office preferred. Above all the candidate will be a person who enjoys working with research participants in a healthcare setting and when appropriate developing relationships with HiRO patient partners. The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. A large part of what makes us unique is the community of engaged students, faculty, and staff who are collectively committed to shaping a better world. Recognized as a leading employer in British Columbia and Canada, UBC supports inspired students, faculty and staff on their journey of discovery, and challenges them to realize their greatest potential. New ideas, changing infrastructure, innovative technology, and fresh approaches are opening up possibilities for the future of research, teaching, and work. Are you ready to embrace the future together? Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, and/or Indigenous person. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority. If you have any accommodation or accessibility needs during the job application process, please contact the Centre for Workplace Accessibility at workplace.accessibility@ubc.ca.
