Description
A Career at Clarius
Today, as many as 25 million medical professionals globally don’t have access to medical imaging, which is proven to improve patient care and reduce healthcare costs. That’s why we’re on a mission to make medical imaging accessible everywhere by delivering high-performance, affordable, and easy-to-use solutions powered by artificial intelligence and connected to the cloud.
By making Clarius your next career move, you’re joining a team of talented, innovative, and highly collaborative individuals. You’re also joining a community that includes thousands of physicians worldwide who use Clarius to deliver better patient care! And you’re joining a thrice-certified Great Place to Work!
Your Role
Reporting to the Manager of Inside Sales, the Sales Administrator provides administrative support to the Inside Sales Team. This role helps ensure smooth daily operations by keeping information accurate, coordinating logistics, and supporting product demonstrations. You will work closely with colleagues across the organization, contributing to the efficiency of the sales function and the broader team.
Your Responsibilities Include:
Respond to customer, partner, and team queries, directing them to the right representative
Coordinate with Logistics on shipping requests and product demonstration inventory
Monitor voicemail and inbox for the Inside Sales team and route messages appropriately
Prepare and update reports and spreadsheets using tools such as Excel, Salesforce, and Google Suite
Troubleshoot basic system issues and escalate when needed
Create and track JIRA tickets for system issues and follow up as required
Manage product stock for trials, including shipping, scheduling demos, and coordinating returns
Your Experience So Far:
Two or more years of relevant administrative experience, or equivalent education or training
Proficiency with Microsoft Office Suite and Google Suite; familiarity with Salesforce and JIRA is an asset
Strong communication skills for sharing information across customers, colleagues, and departments
Solid organizational and time management skills with attention to detail
Basic knowledge of customer service, record keeping, and order processing practices
Ability to manage multiple routine tasks and prioritize effectively
Location and Compensation:
This is a hybrid role, so we can only consider candidates based within a commutable distance of our Vancouver, BC office. The salary range for this position is between $56,400 and $62,000.
More Reasons to Consider:
Flexible Hours: Projects Complete > Hours Worked. Embrace work-life balance with flexible hours that suits your lifestyle.
Benefits from Day 1: Get full access to your comprehensive benefits package made available from your very first day.
Volunteer Days: Make a difference with paid volunteer days during working hours, supporting causes that matter to you.
Professional Development Program: We're big fans of continuous learning, and we invest in your growth with financial support for programs, seminars, conferences, and courses.
Clarius Mobile Health is proud to be an Equal Opportunity Employer. We encourage applications from any qualified candidate regardless of ethnicity, religion, age, national origin, disability status, sexual orientation, gender identity or expression. Please let us know if you require any accommodations during the interview process.
Requirements
Two or more years of relevant administrative experience, or equivalent education or training
Proficiency with Microsoft Office Suite and Google Suite; familiarity with Salesforce and JIRA is an asset
Strong communication skills for sharing information across customers, colleagues, and departments
Solid organizational and time management skills with attention to detail
Basic knowledge of customer service, record keeping, and order processing practices
Ability to manage multiple routine tasks and prioritize effectively
