IT Change and Release Analyst
Support global technology releases in a hybrid environment using ITIL, SDLC, and Agile practices. Requires 3+ years in change or release management, a Computer Science degree, ITIL V3+ certification, and hands-on experience with Jira, Git, and CI/CD tools. Ideal for strong communicators with leadership, coordination, and problem-solving skills.
What is in it for you:
• Salaried: $32-38 per hour.
• Incorporated Business Rate: $40-46 per hour.
• 12-month contract.
• Full-time position: 37.50 hours per week.
• Hybrid work model: 3 days per week on-site.
Responsibilities:
• Coordinate the release of software and technology changes according to corporate standards.
• Assist with planning and administration of Change Advisory Board (CAB) meetings.
• Support application teams in managing the release lifecycle and schedules.
• Communicate interdependencies and coordinate across IT teams and release managers.
• Identify and mitigate risks that may impact release timelines or quality.
• Provide regular updates on release progress, issues, and outcomes.
• Schedule and conduct release readiness and milestone reviews.
• Assign Release Engineers and lead Go-Live activities to ensure successful deployments.
• Collaborate with development teams to enhance deployment automation and tooling.
• Maintain release documentation, process guides, and dependency lists.
• Promote improvements to release and configuration management methodologies.
What you will need to succeed:
• Bachelor’s degree in Computer Science or equivalent.
• ITIL V3+ certification.
• 3+ years of experience in change management, release management, or code promotion.
• Expert knowledge of the Software Development Lifecycle (SDLC).
• Experience with DevOps and Agile methodologies including Scrum, Waterfall, and Kanban.
• Familiarity with Continuous Integration and Continuous Delivery (CI/CD) pipelines.
• Hands-on experience with Jira, Git, and Visual Studio Release Management.
• Strong understanding of system architecture, application infrastructure, and operating systems.
• Proven team management and stakeholder coordination skills.
• Excellent communication and interpersonal abilities.
• Strong problem-solving and analytical thinking.
• Leadership and influencing skills.
• Proficient in time management and team collaboration.
• Able to manage crucial conversations and navigate complex situations.
Why Recruit Action?
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
MFCJP000081025
