Department: Retail Head Office
Location: Montreal
Workplace Type: Hybrid
Job Type: Full-time, Permanent
The Role
Our Visual Merchandising team is looking for an Area Visual Manager (AVM) for the Quebec and Atlantic Canada region.
Reporting to the AD – GTM Planning, the Area Visual Manager leads a small group of stores. The AVM will be responsible for ensuring consistent execution of visual directives, enhancing the customer journey through visual presentation, and driving compelling in-store storytelling.
Duties/Responsibilities:
Brand & Visual Presentation:
Deliver visual merchandising excellence across all stores in the area, ensuring directives are fully executed and adapted to local demographics and customer trends
Partner with Store Managers and District Visual Managers to create visually compelling displays that inspire and guide customers through the store
Oversee window displays, signage, in-store displays, floor layouts, and seasonal or promotional presentations
Ensure all brand standards are met, reflecting company culture, product positioning, and target market
Review weekly directives and share Tableau top-seller reports with stores in the area
Customer Experience:
Create immersive shopping experiences by ensuring seamless flow, density, and adjacencies across the sales floor
Support seasonal launches, campaigns, and vendor shop-in-shop activations with elevated visual execution
Maintain store environments that are clean, safe, and inspiring for customers
People and Talent Management:
Lead, coach, and develop Visual Managers and store-level visual teams to maximize performance
Build strong relationships with Store Managers and associates, fostering collaboration between visual and operations
Support onboarding and continuous training of visual merchandising techniques
Provide regular feedback using restore images, set clear objectives, and promote a high-performance mindset across teams
Operations:
Support new store openings with planning and execution of all visual merchandising requirements
Ensure visual standards are aligned with stock levels, product arrivals, and floor capacity plans
Monitor BOH organization to ensure product availability supports visual execution
Collaborate with cross-functional partners in Buying, Merchandising, Marketing, and Operations to deliver consistent brand expression
Track and report on compliance of visual execution across the area
Communication & Reporting:
Act as the primary liaison between store teams, District Visuals, and Corporate Visual Merchandising
Share directives, plans, and feedback in a timely and actionable way
Consolidate insights from stores to provide recommendations for future directives and execution strategies
Present visual performance updates and insights to the District Visual Manager and Retail leadership
Other:
Travel frequently across the assigned area to support store execution
Assist in special projects, including fixture reviews and RPS reviews as needed
Skills/Experience/Knowledge needed:
2–3 years of visual merchandising leadership experience at area or multi-store level
Strong knowledge of brand presentation, customer flow, and product adjacencies
Ability to inspire and coach diverse teams, from store associates to visual managers
Strong organizational and planning skills with attention to detail
Numerate, with the ability to analyze sales and compliance data to drive insights
Excellent communication and collaboration skills
Other Benefits:
Includes medical, optical, and dental
Paid time off – Includes vacation, sick days, and holidays
Store discount – Includes staff discount, family & friends discount
Travel perks – Includes exclusive hotel deals in major cities (Vancouver, Toronto, NYC, Los Angeles)
