Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Job Title: F&B Supervisor, Casual Dining
Location: North Vancouver
Department: Casual Dining
Reports to: Casual Dining Manager
Role Status: Full Time / Seasonal / Hourly
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.
JOB SUMMARY
We are looking to recruit an enthusiastic supervisor to support staff in providing exceptional and memorable dining experiences for our guests, and assist management with overseeing the Front of House operations. This supervisor will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner, and assist management with potential service and product issues before they arise.
ESSENTIAL JOB FUNCTIONS
Develop enthusiastically satisfied guests all of the time
Maintain quality outlet operations, organizing work throughout all outlets
Coaching new hires, assisting in scheduling and adjusting staffing to meet business needs
Acting as a role model and providing training to employees
Following health, safety and sanitation guidelines for all products
Performing and supervising others in cleaning and operational tasks
Following and showing others standards for merchandising, stocking, rotation and storing of products
Contributing to department goals for increasing sales and improving products
Assisting with accounting and banking responsibilities, recording and being accountable for outlet funds while running a shift
Ensuring all cash handling and cash register functions are accurate
Maintaining accountability for outlet operations
Other duties as required
SUPERVISORY RESPONSIBILITIES
This position is responsible for directly supervising the Casual Dining Team Members during a shift.
REQUIRED QUALIFICATIONS AND ABILITIES
Successful completion of secondary school
Must have Food Safe Level 1
Must have Serving It Right certificate before employment begins as well as be legal age for serving alcohol in British Columbia (19)
Previous experience supervising staff in a quick service restaurant environment or tourism industry preferred
Experience handling cash and supervising cash out procedures
Excellent organization and guest service skills
Strong Microsoft Office & business communication skills required
Ability to work flexible hours
Successful candidate must complete a criminal record check once offered the position, before start date (19 years of age or over. Grouse Mountain will assist you with the process)
WORKING CONDITIONS
Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.
COMPENSATION AND BENEFITS
$20.94/hour
All positions are eligible for the following benefits and perks:
Free Seasonal Access Pass
Discounts at the resort’s restaurants, retail, and rental outlets
Referral Bonus Program
Public Transit subsidies
Free or discounted lift tickets at many other resorts (winter/summer)
Access to free Employee and Family Assistance Program
Excellent training and professional development
Northland Properties friends and family discounts program including hotels, restaurants and recreation
Full-time, year-round positions are also eligible for these:
Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
RRSP matching after 6 months of service
Free access pass for dependants
DISCLAIMER
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EQUAL OPPORTUNITY EMPLOYER
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
