Overview
The Warehouse Associate is a vital member of the Food Security Team aiding in the coordination of collecting, processing, and re-distributing rescued food product from our grocery partners to various streams including (but not exclusive to) the Food Share Network agencies, The MSSC Market, and the meal programs at our Queens location. The Warehouse Associate must demonstrate exemplary organization, and communication skills as they will work under the direction of the Food Security Manager and Food Rescue Manager to execute the smooth flow of product between The Mustard Seed’s various locations as well as providing logistical support to The Mustard Seed’s events and outreach programs.
Key Responsibilities
Preparing and labeling daily orders
Serving FSN agencies, which includes communicating with agency rep, building orders in an efficient and equitable way
Using the scale and corresponding scale program to record incoming and outgoing weights
Health and Safety – follow safe work practices and cleanliness
Effective communication with donors, vendors, partner agencies, staff, volunteers and general public etc
Attending and participating in all relevant staff/team meetings and training opportunities as available
Supporting the Food Security Manager with the orientation, training and oversight of food rescue volunteers/students working in the various stations in the warehouse as needed
Proper sorting of bread into various streams for farmer pickup or distribution to agencies
General cleanliness of all areas of the warehouse
Supporting the driver’s with certain tasks as available-ie safe unloading of the trucks when they are behind schedule, or assisting with taking out the cardboard bins
Occasional data collection and entry; organization of incoming and outgoing product
Occasional event support (as needed) which could include evenings and/or weekends
Occasional kitchen support (as needed) which could include lunch dishes, sweeping and mopping of floors
Communicate with The Market team for daily orders of perishable and non-perishable food
Participate in annual employee and program evaluation processes;
Other duties as required;
Key Competencies
Task Oriented;
Ability to stand/walk entire shift; ability to lift 20lbs regularly and up to 50lbs occasionally
Adaptive and flexible;
Excellent interpersonal skills;
Ability to work under pressure and prioritize effectively;
Ability to work in a group environment and also as an individual;
Ability to think systematically;
Excellent critical thinking and problem-solving skills;
Excellent verbal and written communication skills;
Ability to meet tight deadlines;
Ability to take positive initiative and provide recommendations; solutions focused
Team player; leads by example;
Creative and thoughtful;
Strong and demonstrable work ethic;
Success Indicators
Evidence of proactive planning, continuous improvement, and strategic thinking
Efficiency, Safety and Organization are respected as part of the culture for the team
Satisfaction from FSN members (based on feedback)
Evidence of improved professional communication practice
Increased productivity within warehouse team; room created for new initiatives
Qualifications
Required – Current forklift and power jack certification with experience completing daily inspection sheets (or willingness to obtain ASAP)
Required – Acceptable Criminal Record Check with Vulnerable Sector Clearance
Required – Computer Skills; working knowledge of Microsoft Office suit; competency in data collection, entry, and project management software
Required – Acceptable Criminal Record Check with Vulnerable Sector Clearance;
Required – Medical Clearance letter
Assets: Standard First Aid and CPR-C; WHIMIS; Food Safe; Food Handling Safety
Asset – Driver’s License and acceptable abstract
Terms of Employment
Must be willing to sign the staff code of conduct
Must read and agree to following The Mustard Seed policies which are a living, changing document
This position reports to: Food Security Manager
Term: Casual, On Call
Shift range: Monday to Saturday, 8am to 4pm; additional event support as needed
Must provide an acceptable criminal record check, including the level of clearance required to work with vulnerable people
Must provide completed Medical Assessment form from your Medical Practitioner
