About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do. Manager, Internal Events and Communications The Manager, Internal Events and Communications, is a creative, detail-oriented and highly organized member of the Internal Communications team, bringing strong communications planning expertise and exceptional writing skills to this position. They play a key role in designing and delivering high impact internal events and communications that bring our culture to life, foster engagement and pride in our company, and support business goals. Acting as both a strategic partner and hands-on executor, they will collaborate closely with global stakeholders across functions and departments to ensure employees feel informed, inspired, and connected. What You’ll Be Doing: Global Internal Events Support the planning, design, and delivery of key global internal events including (but not limited to) town halls, leadership meetings, Corporate Long Service Awards Ceremony and the annual International Leadership Conference. Develop event strategies that engage employees, strengthen culture and reinforce business priorities. Achieve flawless execution of global events by managing planning, logistics, production, and vendor partnerships. Create innovative event formats (in person, hybrid, and virtual) that maximize engagement and reach across global audiences. Optimize event budgets and resources to deliver strong ROI while maintaining an exceptional employee experience. Measure and improve event effectiveness through employee feedback and engagement analytics. Four Seasons Head Office (FSHO) Events Lead planning for FSHO-based events in partnership with FSHO volunteer committees to deliver engaging, well-executed experiences. Enable volunteer committees with guidance, tools, and support, to plan and execute events that foster culture, connection, and collaboration. Source, manage, and coordinate external vendors and partners as needed, working with committees and stakeholders to ensure seamless event delivery. Partner with People and Culture to plan and execute small-group or cross-functional events that foster connections among employees and with senior leaders. Measure participation and feedback from FSHO events to continuously improve event impact, employee engagement, and committee effectiveness. Plan and execute events in alignment with approved budgets, collaborating with stakeholders and committees to ensure resources are used effectively and high-quality experiences are delivered. Event Communications and Messaging Develop and execute end-to-end event communications plans in line with internal communications standards to ensure audiences are well informed, engaged, and experience seamless participation before, during, and after events. Ensure leadership messages are clearly and consistently communicated through event content and experiences. Prepare tailored event briefs and scripts for senior executives, ensuring they are informed, aligned with key messages, and equipped to contribute or participate with confidence at events. Collaborate with employee communications team members to amplify event impact across channels (Viva Engage, email, message boards, etc.). Internal Communications Support Contribute to broader internal communications activities, supporting leadership and employee communications activities as required. Other duties as assigned Provide support for other duties as assigned, including working outside of a traditional Monday to Friday, 9 to 5 p.m. hours as required to support a global organization. What You Bring: 3-5 years of progressive experience in internal or corporate communications within a global organization. Proven experience planning large-scale global events, including hybrid and in-person formats. Bachelor’s Degree required. Budget Management. Creativity & Experience Design. Vendor & Contract Management. Advanced knowledge of internal communications tools and platforms (i.e., Viva Engage). Advanced knowledge of MS Office tools including PowerPoint, Excel, SharePoint. Key Skills/Who You Are: Maturity and professionalism are key. Exceptional ability to build strong partnerships with internal and external partners. Highly collaborative with a deep commitment to working as part of a team. Calm under pressure, ability to adapt quickly when plans shift. Demonstrated ability to maintain confidentiality and handle sensitive information. Proactive and self-motivated. Outstanding ability to analyze business problems and requirements and then develop and communicate. meaningful and effective solutions and strategies in a clear, well-organized manner. Ability to work in a matrix organization with a fast paced and time sensitive environment. Ability to communicate across geographies, using clear and inclusive language. Exceptional project manager, with strong attention to detail. Strategic thinker with ability to express ideas in a clear, well-organized manner. Exceptional communications planning and writing skills – must be able to simplify information. Travel: 0% outside GTA. Valid driver’s license and access to a car is required. This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
