Job Description What is the Opportunity? RBC offers an exciting role as a Manager, Brand Marketing Communications and Citizenship Supplier Relationships. In this role you will develop and strengthen the relationship between RBC and the suppliers by supporting the Supplier Relationship Managers within Brand, Marketing, Communications & Citizenship (BMCC). You will serve as a key conduit between the Supplier Management Shared Services and functional partners, to ensure key third-party relationships are appropriately managed, risks mitigated, and supplier value is realized, tracked, and continuously monitored by supporting and implementing supplier governance process and guidelines for all supplier relationships with BMCC. What will you do? Support Supplier relationships throughout the onboarding lifecycle. Maintain a comprehensive view of the BMCC Tier 1, 2, 3 and 4 supplier relationships. Support the onboarding of new suppliers and ensure effective execution of Supplier Relationship Management methods as defined in the Playbook (including roles and responsibilities and compliance to the Third Party and Intragroup Service Providers policy). Provide support during internal and external audits. Partner closely with stakeholders to identify and assist in mitigating emerging Supplier risks. Develop and foster relationships within BMCC. Advise BMCC partners on steps and requirements to creating services agreements and maintaining supplier relationships. Act as key liaison with cross functional groups from RBC Procurement and Sourcing, Legal, Privacy, Business Continuity and Info Sec. Facilitate and lead interactions between Governance centre of expertise, LOB business partners (all levels) and suppliers. Support the business and suppliers in engaging Procurement with the execution of contract management, to ensure policies and procedures are adhered to. Works directly with suppliers/business partners to close gaps. Provide support and collaborate with Procurement teams during RFX initiatives. Enhance key processes and self-service templates. Analytics & Reporting. This position will produce and publish reports on measurable activities as identified by department management. The purpose of the measurement is to identify trends and inform management of variances that may require action for continued process improvement and supplier compliance. Maintain overall knowledge and understanding of RBC’s systems and processes including Supplier Management Policy and procurement. What do you need to succeed? Must have: Business Administration degree or equivalent. 3+ years of experience in Supplier Risk/Risk Management and/or Operational Risk highly preferred; Risk and Governance practices, Frameworks and methodologies. Good understanding of RBC structure and services. Project and/or change management experience. Strong communication & relationship management skills with the ability to present information effectively to various audiences. Formidable critical thinking, analytical and problem-solving skills with a high degree of flexibility and resourcefulness. Ability to manage through influence at various levels, including senior management. Advanced Microsoft Office Suite skills (e.g. Microsoft Excel and PowerPoint). Nice-to-have: Risk Certification and/or PMP certification an asset. Issue management and remediation. Prior experience within a Supplier Management Office or other Risk Management Department. Understanding and knowledge of Third-party risk management policy and standards, methodologies, best practices & audit requirements. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Leaders who support your development through coaching and managing opportunities. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. A world-class training program in financial services. Opportunities to do challenging work. Job Skills Brand Marketing, Communication, Creativity, Cross Promotions, Customer Behavior, Industry Knowledge, Long Term Planning, Marketing, Marketing Activities, Product Services Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: HUMAN RESOURCES & BMCC Job Type: Regular Pay Type: Salaried Posted Date: 2025-10-10 Application Deadline: 2025-10-24 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
