Job Description What is the opportunity? Support the Business Segment or Geographical Unit, ensuring RBC Businesses meet the maximum level of preparedness, conforming to RBC BCM Standards for Incident Management and Business Continuity Planning (BCP). Supports business recovery strategies and co-ordinates tactical planning and activities to achieve these. What will you do? Primary Responsibilities: Responsibility for the Business Continuity Management (BCM) Plan Development/Maintenance, to implement appropriate BCM contingency plans and associated controls. Prepare business lines for potential disruption through communication and reporting processes re: Incident Management, Business Continuity and Recovery Strategy within area(s) of responsibility. Coordinates tactical activities of BCM including: Complete Business Impact Assessments (BIA) to understand the impact of process failures. Remain apprised of environmental and potential business impacting BCM related risks. Conducts BCM exercises to validate planning assumptions and test controls (including work area recovery, contact exercises and simulations as required) Advise and recommend on continuity strategies in the identification of risks, the determination of risk tolerances, the selection of appropriate recovery strategies. Identify gaps in application capabilities requirements working with the business and IT to resolve the gap through acceptance, work arounds or an enhancement project. Ensures all Business Continuity Plans conform with Enterprise BCM standards. Provide analysis and insights on platform specific KRI’s to support management reporting and investigate and resolve deficiencies. Partnering with BCM Central team, Regional and Business Line Executive to create, coordinate and maintain a multi-discipline Incident Management Team to provide a resilient response to incidents. Track outstanding audit items or regulatory findings relative to the respective business lines, as they relate to BCM, assuring established timelines are met. Secretary to the Business Line(s) Regional Incident Management Team, maintaining a working relationship/liaison with other Crisis Management Teams Support business change initiatives as it relates to BCM, including completion of associated BIA, BCP and required recovery testing. What do you need to succeed? Strong verbal and written communication skills A high level of attention to detail Ability to manage multiple competing priorities and thrive in a fast-paced and challenging environment Value and possess strong competency in the following behaviors: Collaboration, Relationship Building, Communication, Integrity and Operating with Diverse and Inclusive Mindset The ability to perform effectively in a team environment and excel under pressure amid demanding deadlines Well-rounded set of interests and extra-curricular activities beyond academics What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation Leaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Flexible work/life balance options #LI-KA2 Job Skills Adaptability, Critical Thinking, Decision Making, Emerging Technologies, Group Problem Solving, Information Technology Trends, Interpersonal Relationship Management, Long Term Planning, Oral Communications, Organizational Change Management, Strategic Thinking Additional Job Details Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: CAPITAL MARKETS Job Type: Regular Pay Type: Salaried Posted Date: 2025-09-12 Application Deadline: Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.