Support Services Group is a leading U.S.-based global provider of high-touch omnichannel outsource contact center solutions.
Founded in 1998, our award-winning customer experience (CX) solutions have created exceptional outcomes for more than 50 of the world’s top brands and their customers.
We are an ambitious team of game changers who thrive on solving complex problems.
About the Role:
We’re looking for an IT Helper to join our End-User Computing (EUC) team. This role is ideal for someone who’s organized, hands-on, and enjoys working in a fast-paced IT environment.
What You’ll Do:
Help pack and prepare PC workstations and equipment to be shipped to remote users.
Follow a checklist to make sure all items are included, labeled, and ready to go.
Keep track of inventory and help organize hardware and accessories.
Work with the EUC team to meet shipping deadlines.
Keep the workspace clean, safe, and efficient.
What We’re Looking For:
Detail-oriented and reliable — you notice the small things that matter.
Able to lift and move equipment (up to 20 lbs).
Comfortable working under deadlines and staying organized.
Basic computer hardware knowledge is a plus (not required).
Team player with a positive attitude.
Work Details:
Location: Onsite
Type: Temporary position
Schedule: Full-time, standard business hours
Team: End-User Computing / IT
Support Services Group is a CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
Note:
The above-listed are major responsibilities of this position. They are not intended to cover each aspect of the position as the scope and duties of a given position may change or be temporarily altered based on the business needs of the Company.
