Position Title: Snow School Volunteer (Seasonal)
Department: Recreation (Snow School)
Reports to: Manager, Snow School or designate
Our Mission: Offer unique and memorable experiences through fun-filled programs, activities, and events!
Job Summary: Snow School Volunteers play a vital support role in delivering high-quality skiing and snowboarding experiences for children and families. Working alongside certified instructors, they assist with children’s lessons, help in the rental shop, and provide a warm, welcoming atmosphere for our guests.
This is an excellent opportunity for individuals who love working with children, enjoy outdoor winter activities, and want to gain experience in snow school operations and customer service.
Roles and Responsibilities:
Assist instructors with group lessons, ensuring a fun and safe experience for students
Help young skiers and snowboarders with lift usage and transitions
Support rental shop operations, including equipment fitting and organization
Greet and guide guests to ensure a welcoming, helpful environment
Attend mandatory pre-season training
Follow uniform guidelines and maintain punctuality
Assist other departments as needed based on operational demands
Commit to working during evenings, weekends, Christmas Break, and/or March Break
Key Qualifications:
Minimum age: 14 years old as of December 31, 2025
Confident skiing or snowboarding on all runs at Chicopee
Self-motivated with excellent communication and teamwork skills
Ability to work independently and collaboratively
Physically able to lift up to 45 lbs (20.4 kg) repeatedly
Comfortable performing physical tasks outdoors in all weather conditions
Strong customer service mindset and friendly demeanor
Ability to adapt in a fast-paced environment
Bilingualism is considered an asset
Additional Requirements:
Passion for recreation and youth development
Friendly, approachable, and professional demeanor
Flexible availability based on business needs
Must supply your own certified ski/snowboard helmet (CSA Z263.1, ASTM F2040, EN 1077, or Snell RS 98 compliant)
Willingness to comply with all uniform and dress code
You have, or can use our Human Resource platform to obtain, the following certificates: WHMIS; Ladder Safety; Ontario Health & Safety Awareness (OHSA); Workplace Violence & Harassment (Bill 168 & 132); Accessibility for Ontarians with Disabilities Act (AODA); IASR: Information and Communications Standards and Employment Standards; Understanding Human Rights; Safe Lifting; Gender and Sexual Diversity; Diversity, Equity, Inclusion, and Belonging (DEIB); Safe Food Handling (for Food and Beverage Employees) Training
Background Check:
A satisfactory Police Vulnerable Sector Check (PVSC) is required if you are 18 years of age or older.
