Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: INTERESTED APPLICANTS are encouraged to submit a resume via email, with subject line of Kettle Worker to aejin.jeong@salvationarmy.ca POSITION PURPOSE SUMMARY: The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other. ACCOUNTABILITIES: The incumbent may perform all, some, or similar range of duties. • Remain at the Kettle for the full shift (until relieved), ensuring security of donations received. • Respond to questions/queries from potential donors regarding SA ministries and programs. • Present a positive image (well-groomed/dressed) and represent TSA well while on duty. • Work with minimal supervision. • Must comply with all Salvation Army policies, procedures, and associated legislation. • Treat the property of The Salvation Army with due care and caution. • Performs other work-related duties as assigned. CRITICAL RELATIONSHIP MANAGEMENT: Internal: TSA staff members, Kettle campaign team External: Community members MANAGERIAL/TECHNICAL RESPONSIBILITIES: Reports directly to the Corps Officer. Direct reports: none. FINANCIAL AND MATERIAL MANAGEMENT: • Collect donations and petite cash and ensure donations are always kept secure. The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct. WORKING CONDITIONS: This is a temporary casual relief position based on no standard weekly hours of work; there are no guaranteed hours. Various shifts available including part time and full time hours. Must be willing and able to work shifts that may include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts include a ½ hour unpaid meal break. Flexibility in scheduling is required, as the hours may increase as per the Christmas Kettle Campaign operational requirements. Required to wear appropriate Salvation Army identification. Local travel may be associated with this position. Work environment is typically in malls/stores Standing for long periods will be required and exposure to cold weather. EDUCATION, EXPERIENCE AND QUALIFICATIONS: • Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. • Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Alternative combination of education and Experience may be considered. Education, Qualifications and Certifications: • Some high school coursework, completion of high school is an asset Experience: • Up to one year of related experience or working in customer service • Money handling experience is an asset • Related experience is an asset Skills and Capabilities • Enthusiastic Team Player with excellent communication and interpersonal skills • Able to lift 9 to 12 kgs (20 – 25 lbs) • Strong customer service skills; enjoy liaising and working with people of all ages and abilities • Willingness to be flexible and work well under pressure with daily timelines and changing priorities • Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information. • Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion Compensation: The target hiring range for this position is $17.85 to $19.69 with a maximum of $23.63. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
