Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!
Our core values:
Integrity – We do what’s right, even when no one is looking.
Improvement – We do it well. Then we do it better.
Caring – We put ourselves in others’ shoes.
Authenticity – We like people, not pretense.
Determination – We kick down walls.
Join Trail as Our Next People & Culture Coordinator!
Are you passionate about creating exceptional employee experiences and building a thriving workplace culture? Trail is looking for a dynamic People & Culture Coordinator to join our vibrant team! Reporting to the Senior Director of People & Culture, you’ll be a key player in supporting People & Culture operations, recruitment, and employee engagement initiatives that make Trail a great place to work.
This hybrid role is based at our Richmond Head Office, with occasional visits to Annacis Island and career events.
What You’ll Be Known For
You’re the kind of person who brings energy, creativity, and precision to everything you do. You thrive in a fast-paced, entrepreneurial environment and love making a positive impact. You’re organized, proactive, and a natural problem-solver who handles confidential matters with care and professionalism. Your ability to juggle multiple priorities while keeping things fun and people-focused makes you a perfect fit for our team.
What You’ll Be Doing
- Craft and manage P&C documentation (offers, promotions, terminations, etc.) with accuracy and care.
- Lead full-cycle recruitment: posting, sourcing, screening, coordinating interviews, and communicating with candidates.
- Support employee relations, including coaching, documentation, and termination processes.
- Coordinate seamless onboarding experiences for new hires and smooth offboarding for departing team members.
- Drive employee engagement through events, recognition programs, and culture-building initiatives.
- Assist with performance review cycles, quarterly check-ins, and year-end evaluations.
- Participate in conflict resolution and workplace investigations with professionalism and discretion.
- Research and help implement P&C policies, programs, and best practices.
- Support compensation reviews and maintain up-to-date market data.
- Prepare P&C reports and metrics to inform decision-making.
- Administer employee service awards and recognition programs.
What You Bring
- 2–3 years of experience in P&C or a related role.
- Strong Microsoft Office skills and comfort with HRIS platforms.
- Proven recruitment experience and excellent communication skills.
- Exceptional organizational skills and attention to detail.
- Ability to manage multiple priorities and meet deadlines with a positive attitude.
- Discretion and integrity when handling sensitive information.
- A collaborative spirit and a passion for supporting others.
Bonus Points If You…
- Hold a degree related to P&C or a CPHR designation.
- Have experience in employee-centric organizations.
- Are a self-starter who thrives on juggling multiple projects.
- Bring strong analytical and problem-solving skills.
- Have access to a vehicle for occasional travel.
Why You’ll Love Working at Trail
- Extended health benefits
- Performance-based merit increases
- Generous employee discounts
- Gym membership discounts
- Professional development programs
- Employee recognition and volunteer programs
- Fun company events and a supportive team culture
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We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?
