Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Accountabilities: Client/Program Support Consistently demonstrates empathy and concern for clients/families Provides emergency food hampers to clients as directed by supervisor Assists in the organization, maintenance and general cleanliness of the Food Bank and/or Meal Centre, etc. Receives (and/or declines) and sorts/organizes non-monetary donations or purchased products following standard procedures May be responsible for ensuring safe handling of hazardous materials Arranges for discarding of items that are not usable in accordance with policy May direct work of volunteers assisting in the Food Bank Records incoming/outgoing donations in proper logs May assist in the maintenance of client files and statistical records, as directed Ensures the general upkeep of the facility, such as cleaning floors, washrooms, windows, dusting, collects and disposes of garbage, vacuums, checks, cleans, moves, arranges and dusts furniture as required Restocks washroom supplies and distributes received materials as required. Assist with driving food van for donation pickups and deliveries. Ensures the safe and careful handling of all deliveries, donations, kettle & other funds while protecting property, including donations & vehicles. Performs other duties as assigned Administrative Responsibilities Records incoming/outgoing donations in proper logs May assist in the maintenance of client files and statistical records, as directed Written and Verbal Communication CRITICAL RELATIONSHIP MANAGEMENT Will primarily communicate with The Salvation Army staff, volunteers and donors Governance Boards and Councils: None Internal: N/A External: N/A MANAGERIAL/Technical Leadership RESPONSIBILITY: Reports directly to: Community and Family Services Supervisor Direct reports for this position: N/A FINANCIAL AND MATERIALS MANAGEMENT: The incumbent is involved in minor financial matters regularly, or on a relief basis, or has responsibility for the wise use of his/her own resources. He/She may be authorized to spend, disburse, or collect small amounts of cash. WORKING CONDITIONS: A typical working environment is in a community ministries office, at a food bank and/or a warehouse. The performance of the job requires a frequent amount of loading/unloading trucks, handing out hampers, receiving/sorting out donated or purchased goods, and occasional computer work An incumbent will work under the following disagreeable conditions: Dirt/Dust/Temperature variations in a warehouse environment Cramped working station Work-related stress Dealing with angry and abusive people May have little to no travel requirements The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct. Education and Experience Qualifications: Education, Qualifications and Certifications: • The successful job applicant will have completed Public School Experience and Skilled Knowledge Requirements Up to three (3) months of prior related experience; including, experience working with multi-barriered persons. WHMIS training Food Safe training Universal Precautions Skills and Capabilities: Attention to detail, problem solving and analytical skills Attentive listening, empathy to clients/volunteers Attention to occasional computer work Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility. Compensation: The target hiring range for this position is $21.71 to $22.09 with a maximum of $22.46. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
