Company Description
Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!
Job Description
Server
You are the face of our renowned dining experience, representing the world-class cuisine and impeccable service that define the Fairmont brand. With genuine warmth, keen attention to detail, and expert knowledge of our culinary and beverage offerings, you’ll create memorable, personalized experiences for every guest. Your dedication to hospitality ensures that each visit is one of comfort, elegance, and distinction.
What’s in It for you:
Seasonal full-time role from November 2025, to January 8, 2026
Inclusive, empowering, and positive workplace where people are at the heart of everything we do
Collaborate with passionate hospitality professionals striving to make the world more welcoming
Access to global opportunities through our employee travel and internal transfer programs
Competitive starting wage of $19.20/hour
Complimentary meals during your shift via the Colleague Dining Program
Complimentary uniform laundering
Opportunity to gain experience in a luxury hotel set within a historic 1939 Vancouver landmark
Participate in impactful Corporate Social Responsibility initiatives
What You’ll Be Doing
Delivering thoughtful, professional, and sincere service, ensuring each guest feels welcomed and valued
Assisting guests with food and beverage selections, offering informed and engaging recommendations
Demonstrating expert knowledge of the full menu, including ingredients, garnishes, preparation methods, and allergens
Possessing detailed understanding of our beverage offerings, including wine varietals, regions, pairings, and seasonal promotions
Ensuring proper communication of dietary restrictions and allergies to kitchen and service teams
Maintaining exceptional service standards, safety practices, and cleanliness at all times
Managing accurate and timely delivery of food and beverages with an emphasis on quality and attention to detail
Preparing and maintaining mise en place and side stations for seamless operations
Supporting private dining functions, including room setup, service, and breakdown
Collaborating with colleagues and kitchen staff to ensure timely and efficient service
Assisting with bussing, table resets, food running, and operating specialty coffee equipment as needed
Completing additional tasks as assigned to contribute to overall guest satisfaction and team success
Qualifications
You’ll Be a Great Fit If You Have:
1-2 years of serving experience in a luxury hotel or an upscale dining setting
A service-driven approach with strong interpersonal and communication skills
Serving It Right certification (required)
Professional fluency in spoken and written English
Proven ability to remain calm and guest-focused in high-pressure environments
Exceptional multitasking, organizational, and problem-solving abilities
A strong sense of responsibility, reliability, and punctuality
Flexibility to work a variety of shifts, including evenings, weekends, and holidays
A team-first attitude with a collaborative spirit
Impeccable grooming and professional presentation
Experience with point-of-sale (POS) systems (an asset)
A warm, sincere, and personalized approach to guest interactions
Preference will be given to applicants who can commit to the full duration of the season (November 2025, to January 8, 2026)
Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shift
Frequent climbing of stairs, ladders, and ramps
Occasional lifting/carrying up to 30 lbs
Occasional kneeling, pushing, and pulling
Dexterity and strength to support food-serving duties (e.g., carrying multiple plates)
Additional Information
Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
