Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Are you passionate about cutting-edge technology and eager to make a real impact in the mining and construction industry? Join Finning Canada as a Mining Technology Engineer (internally referred to as Technology Support Specialist)! With multiple positions available in British Columbia and Alberta, this hybrid role offers the perfect blend of office and fieldwork, with 50–100% travel across Western Canada depending on project needs. You will be at the forefront of innovation, providing expert technical support for Caterpillar® Mining and Construction technologies, ensuring our customers' operations run smoothly and efficiently. This is a great opportunity for new graduates and experienced engineers-in-training who are interested in gaining hands-on experience with advanced mining technology directly on customer sites. If you are a proactive problem-solver with a strong focus on customer service, we want you on our team! Job Description: Provide technical support for Minestar® and Caterpillar® products. Work in tandem with other Finning groups to support autonomous solutions on customer sites. Assist with implementation and troubleshooting of software and hardware technologies. Address customer requests for technical assistance via phone and in person. Deliver on-site support as needed to minimize customer downtime. Execute projects to develop customer requirements and processes. Manage communication with customers to deliver upgrades and troubleshooting. Maintain and track technology inventory and tooling. Support technology projects and complete lessons learned. Complete documentation for support handover activities. Develop best practices and documentation for technology systems. Ensure thorough reporting and closure of support and training cases. Qualifications: Post-secondary education in Business, Project Management, Trades, or Engineering is an asset. Strong customer focus, innovation, results-driven mindset, and excellent communication skills. Ability to provide a driver’s abstract (role requires travel up to 50% of the time). Ability to complete drug and alcohol testing to access customer sites. The successful candidate will have knowledge of major fleet management systems including MineStar/Wenco/Modular. Experience in Mining Operations or Heavy Civil Construction is an asset. Mine Planning experience an asset. Knowledgeable in GPS/GNSS systems. Experience with computer networking. Civil CAD, Vulcan, Deswik or other Mine Engineering software experience an asset. Note: This role will be primarily based out of our branch in Edmonton, AB with requirements to be dispatched to our sites across Western Canada (Saskatchewan, Alberta, British Columbia and the Northwest Territories). Permanent, full-time role. Rotational shift (7 on, 7 off) Travel requirement of 50-100% Flexible option plan benefits with varying levels of coverage from day one. Matching pension contributions to help you save for the future. Matching share purchase program. Employee Share Purchase Plan and RRSP options. Paid vacation with an increasing allowance based on years of seniority. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. About Us Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada. OUR DIVISIONS Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.
