Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
As part of the Vice-President, Finance and Administration portfolio, Campus Services provides exceptional, people-centered services that enhance campus life across all SFU campuses. We enthusiastically deliver innovative, inclusive and sustainable integrated services—including housing, dining, transportation mobility, retail, print services, childcare, and event management—that enrich the student experience, foster community, and support the academic and strategic goals of the university.
About the Role
The Campus Services Initiatives Manager is responsible for leading the planning, execution, and successful delivery of a University-wide modernization of SFU's Campus Card program and other projects for Campus Services. This includes the integration of technologies for identification, access control, payments, and mobile credentials. The role enhances the student and community experience by delivering a seamless, secure, and user-friendly campus card system that supports daily campus life and improves access to essential services. The role enhances the SFU community experience and creates inter-unit efficiencies by providing oversight to the planning and implementation of new and improved processes. The projects enhance Campus Services technology solutions and measures to improve operational efficiency.
Full Job Description
Qualifications
Bachelor's degree in Education, Business or a related field and 5 years of experience managing complex projects, designing and delivering training or teaching experience, preferably in a work or education setting, or an equivalent combination of education, training, and experience.
Stakeholder Engagement and Communication.
Exceptional interpersonal and communication skills, with the ability to lead consultations, manage vendor relationships, and coordinate with diverse internal and external stakeholders.
Policy and SOP Development.
Proven ability to develop and implement policies, standard operating procedures, and governance frameworks that ensure secure and consistent service delivery across departments.
Understanding of SFU Student Experience.
Excellent understanding of how students interact with services across campus and of their expectations of technology.
What We Offer
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA):
An additional 7% pay in lieu of benefits & 8% vacation pay
Employer paid extended health & dental plans
Professional development funds (minimum contract period of 1 year)
Hybrid-work program for eligible positions
Additional Information
The assignment end date is December 31, 2027.
Please include your cover letter and resume in one attachment.
SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.
We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.
