Who We Are: Thank you for your interest in Mueller Water Products, Inc. For more than 165 years, Mueller Water Products, Inc. has been building the future of water infrastructure. From lifesaving fire protection to data intelligence, we are committed to developing products and solutions that help cities and utilities deliver clean, safe drinking water to hundreds of millions of people across North America. Our purpose is to connect communities to water, life’s most essential resource, with exceptional, people solutions and products. Behind that purpose is a dedicated team, united by our shared values of respect, integrity, trust, inclusion and safety. With a vision to be the leader in water infrastructure solutions—solving challenges, enriching lives and safeguarding the future—we are making a positive impact that will last for generations. By joining Mueller, you become part of a dynamic team dedicated to excellence and innovation, working collaboratively to achieve meaningful results. We champion our people because when they succeed, our communities thrive. We invite you to learn more about career opportunities with us and consider submitting your application. Office Manager Job Purpose: Under minimum guidance, the Office Manager will be responsible for general office management duties including shipping/ receiving, Dangerous Goods compliance, purchasing, providing exceptional customer service for all visitors and employees in person and over the phone, coding and filing of all Canada and International invoices and other administrative tasks as assigned. % of Time Primary Accountabilities 75% General Administration – Office Management, Reception Duties, Accounts Payable, Purchasing, E1 JDE admin work 20% Shipping/ Receiving and transportation logistics 5% Health and Safety compliance and First Aid Required Education & Experience: Diploma in Business Administration or related field or equivalent experience Minimum 5 years related work experience Required Knowledge, Skills, Abilities and Other Competencies: Strong communication skills, both written and verbal Ability to prioritize and multi-task Strong phone etiquette and skills Computer proficiency including Microsoft Office Suite (Excel, Word, Outlook and PowerPoint) Strong organizational skills including documentation These are considered assets: Previous experience in Administrative Work and Purchasing Previous experience in Transportation Logistics, Shipping / Receiving Health and Safety training and certifications Responsibilities: Manage facility issues including; vendor management with cleaning services, property landlord and fire extinguisher inspectors, and other building related vendors Management of Echologics Canada cell phone contracts and on-going cell phone related issues (to be transitioned to IT in 2018) Coding and filing of all Canadian and International invoices as well as contact for payment status of invoices Provide outstanding customer service to all visitors, clients and employees of Echologics including directing questions, assisting with printing, binding, filing or other requests Management of the front desk including inbound/ outbound calls and e-mail requests Create and manage visitor logs (through iPad) and delivery logs Sort and distribution of incoming and outgoing mail/ courier Ordering of office supplies including printer toners, light fixtures and other office supplies Ensure proper operation of company printers including: restocking paper trays, changing printer toner cartridge and arranging for service Management of office security system including adding new users, terminating users when necessary Shipping & Receiving Duties: Create & maintain a log for all outgoing shipments Select shipping vendor based on shipping requirements Prepare shipping documents and labels including any required forms or documents for customs, dangerous goods, etc… Liaise with custom brokers to coordinate shipments, deliveries and custom clearances Follow up with courier or customs when required Track and ensure release of all shipments from broker/ customs Ensure Dangerous Good compliance in accordance with relevant regulations Purchasing activities mainly related to “not-inventory” items Reconciliations of invoices, escalation / resolution of accounting related matters with Finance Administrative work within E1 JDE Procurement function Other duties as assigned Lominger Competencies: Interpersonal savvy Priority setting Adaptable Customer focus Patience Functional and technical skills Time management Organizing Working Conditions: Office Environment Physical Requirements: The employee will be required to perform the following actions (from time to time): Standing, Walking, Balancing, Stooping, Kneeling, Reaching, Talking, Seeing, Hearing, and Sitting. The majority of the actions will be sitting. Ability to lift up to 50 pounds Mueller Water Products is Where Intelligence Meets Infrastructure® Mueller Water Products, Inc. (www.muellerwaterproducts.com) is a leading manufacturer and marketer of products and services used in the transmission, distribution and measurement of water in North America. Our broad product and service portfolio includes engineered valves, fire hydrants, pipe connection and repair products, metering products, leak detection, and pipe condition assessment. We help municipalities increase operational efficiencies, improve customer service and prioritize capital spending, demonstrating why Mueller Water Products is Where Intelligence Meets Infrastructure®. Mueller Water Products brands include Mueller®, Echologics®, Hydro Gate®, Hydro-Guard®, HYMAX®, Jones®, Krausz®, Mi.Net®, Milliken®, Pratt®, Pratt Industrial®, Singer®, and U.S. Pipe Valve & Hydrant.
