Neighbourly Pharmacy is looking for a part-time Front Store/Postal Clerk to join our team at Sandstone Pharmacies Crescent Heights in Medicine Hat, AB.
Responsibilities:
Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks
Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays
Follow store policies on security, shoplifting, lottery, and CBO ticket handling
Monitor cash levels, anticipate change needs, and request pickups when necessary
Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
Merchandise products effectively using shelf labels, rotation, and facing techniques
Manage allocated sections and notify buyers of out-of-stock items
Assist in inventory maintenance and support reordering processes
Support seasonal displays and promotional setups
Handle difficult customer situations with tact and escalate complaints as needed
Report customer feedback and concerns to the store manager
Remain productive between customer interactions
Assist customers with mail-related inquiries and services
Verify address accuracy, postage, and packaging requirements
Process transactions such as selling stamps, receiving letters, and handling MoneyGram services
Weigh and calculate postage for letters and parcels; affix correct postage
Operate computer systems for data entry and transaction processing
Perform physical tasks including bending, reaching, lifting, and carrying as needed
Support the Front Store Manager and Pharmacy Manager with additional tasks as required
Qualifications:
Accurate cash handling skills with strong computer and POS proficiency
Previous customer service or cashiering experience preferred; retail and merchandising experience considered an asset
Clear, courteous communication skills with the ability to manage conflict and solve problems effectively
Strong multitasking abilities to serve multiple customers in a fast-paced environment with minimal supervision
Professional demeanor, including appropriate grooming and wearing a name tag
Physically capable of standing for long periods and performing tasks such as lifting and bending throughout the shift
This position could include a variety of shifts, including evenings and weekends.
Criminal Record Check required
Availability:
Open availability Thursday to Sunday
Who We Are:
Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.
Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. While all responses are appreciated, only those being considered for interviews will be acknowledged.
While all responses are appreciated, only those being considered for interviews will be acknowledged.