Full-time Vacant permanent position – Hybrid.
Who We Are
The Canada Homestay Network Society is a family-run, non-profit society, that
has helped tens of thousands of students find a home away from home in Canada.
We connect international students with compassionate and caring families in
Canada, creating enriching cultural experiences for both students and host
families for the past 30 years.
Be part of something that matters! Join a team that connects international
students with compassionate and caring families in Canada, creating enriching
cultural experiences for both students and host families.
About the Relationship Manager position
CHN is currently seeking a Relationship Manager located in Red Deer. As a
Relationship Manager you have strong relationship-building skills and can
problem-solve issues as they arise. A day might see you welcoming new students
to their new community, talking to the student’s school or host family about
academic or social issues, and discussing Homestay responsibilities with one of
our Canadian hosts. As an integral member of our Operations Team, you’ll be
using your strong communication and judgment skills daily, to help build and
grow our Homestay network.
This is a permanent full-time (30 hrs per week) vacant position in the Red Deer
region. It is a fully remote role with an hourly wage between $19.00-$21.00.
Key Responsibilities
- Monitor and manage relationships between internal and external stakeholders
- Support homestay hosts, natural parents, and students in interpreting
cultural practices and differences
- Support with in-person host visits
- Plan and deliver in-person training to hosts as well as in-person
orientations for hosts and new students
- Communicate and maintain accurate records
- Build a supportive local community of host families
- Support student and host family relationships throughout their program in a
variety of ways
- Respond to crisis situations in a prompt and caring manner and refer cases to
health professionals where appropriate
- Assume custodianship for the local region/community students under the age of
18 as required (up to 100 km)
- Travel amongst the local community and surrounding areas
The successful candidate will have
- At least two years of homestay or related work experience
- One-year Community College Certificate or Diploma
- International experience including hosting students or travelling abroad
(preferred)
- Ability to plan events and comfortability with public speaking
- Great judgement and decision-making skills while exercising a high degree of
confidentiality
- Ability to work in a fast-paced environment with a potential of high-stress
situations
- Exceptional Customer Service skills and experience
- Excellent Word, Excel, Email, and Database skills
- Ability to confidently communicate in English; its ideal to speak a second
language
- Superior organizational skills and ability to hold yourself accountable while
working independently
- Strong ability to develop and maintain relationships with both colleagues and
clients
This role requires the successful candidate to be at least 19 years of age and
able to provide a clear Vulnerable Sector Check and Criminal Record Check. They
must have a full and valid drivers license with frequent access to a reliable
vehicle that has a minimum of 2 million dollars automobile liability insurance
coverage.
How to apply
To view the full scope of this role, please view the complete job description
[https://engagedhr.com/wp-content/uploads/2025/10/Job-Description-Relationship-Manager-RM-10.6.pdf].
If you are interested in communicating with cultures from around the world and
helping change international students live while in Canada, please apply with
your resume.
